Key Findings & Highlights:

Employee retention and development are critical issues for most organizations seeking to grow in a world of work dominated by talent and skills shortages. Key to these is the organization’s ability to drive upskilling, arguably the most important factor in employee engagement and productivity. This has not always been easy in the past but modern cloud-based LMS and LXP technology, incorporating AI and collaborative features, is driving up the adoption of targeted forms of learning.

The most pressing needs are access to up-to-date and relevant learning content to meet current organizational and industry-specific needs, reskilling and upskilling entire workforces quickly and at scale, using suitable modalities for bite-sized, succinct learning while ensuring learning is collaborative and engaging, and getting learner/learning insights through data analytics.

This report is for end-user (buyer) organizations who are interested in understanding the current and future shape of the market as well as the requirements and experiences of their peers when seeking to buy specific technologies or services.