Key Findings & Highlights:

Factors affecting recruiting performance include geopolitical conflicts, ongoing inflationary and recessionary concerns, and upcoming political elections. These influences continue generating business uncertainty, forcing vendors to rapidly pivot and adapt products and services to meet clients ‘where they are at’ in their outsourcing journey.

The infusion of technology within candidate sourcing and attraction continues its accelerated evolution, with vendors increasingly applying GenAI, AI, and ML, boosting recruiting efficiency, strengthening candidate quality and engagement, and delivering critical data insights throughout the employee lifecycle. Intelligence around holistic talent using predictive and prescriptive analytics supports broad organizational strategies, including candidate recruiting and employee retention considerations, such as compensation disparities, high probability of resignation populations, internal mobility opportunities, and the engagement of workforce returners to fill critical skill and knowledge gaps.

This report is for end-user (buy-side) organizations who are interested in understanding the current and future shape of the market as well as the requirements and experiences of their peers when seeking to buy specific technologies or services.