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Conduent in HR & Talent Transformation

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This vendor is not part of the KVA program

Healthcare Payer Operations Transformation 2024

published 2024-07-30 | Project by Bilal Chaudhry

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering healthcare payer services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in member engagement services & enrollment, claims management/administration, provider management/administration & network management, and care management & wellness services. Vendors evaluated for this NEAT are: Cognizant, Concentrix, Conduent, DXC Technology, Eviden, Exela Technologies, Firstsource, Genpact, Infosys, Mphasis, Sutherland, Viaante, Wipro, and WNS. To find out more, contact Guy Saunders (EMEA) at guy.saunders@nelson-hall.com or Darrin Grove (N. America) at darrin.grove@nelson-hall.com.
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Published reports:

published reports related to Conduent within the HR & Talent Transformation program

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Discover the benefits of the HR Outsourcing program

NelsonHall's HR Outsourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how HR outsourcing can be applied to your organization
  • Assess the scope of HR services that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your HR function
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their HR functions
  • Keep abreast of changing delivery approaches within HR outsourcing.


It also provides expert support to HR Outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the HRO marketplace, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed HR Outsourcing vendor assessments.
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