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Mercer in HR & Talent Transformation

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This vendor is not part of the KVA program

Next-Generation Benefits Administration 2022

published 2022-04-12 | Project by Elizabeth Rennie

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering benefits administration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on total benefits outsourcing (TBO), health & welfare benefits, enabling digital transformation, marketplace capability, and geographic reach. Vendors evaluated for this NEAT are: ADP, Alight Solutions, bswift, Conduent, Empyrean, LifeWorks, Mercer, and PlanSource. To find out more, contact Guy Saunders at [email protected].
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published reports related to Mercer within the HR & Talent Transformation program

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Discover the benefits of the HR Outsourcing program

NelsonHall's HR Outsourcing program supports you in enhancing your organization's sourcing performance. It will help you to:

  • Analyze how HR outsourcing can be applied to your organization
  • Assess the scope of HR services that can be outsourced and why
  • Quantify the benefits and risks associated with outsourcing processes within your HR function
  • Identify the most appropriate vendors and understand their individual philosophies, approaches and delivery capability
  • Learn from the experience of other organizations in your sector that have already outsourced elements of their HR functions
  • Keep abreast of changing delivery approaches within HR outsourcing.


It also provides expert support to HR Outsourcing vendors, specifically business development and marketing personnel, helping them to:

  • Increase bid success through improved positioning of proposals against client requirements
  • Maintain the competitiveness of current service offerings
  • Identify emerging requirements and service opportunities
  • Track key developments within the HRO marketplace, including contract awards and new service announcements
  • Understand the strategies and capabilities of potential bid partners through access to detailed HR Outsourcing vendor assessments.
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