Vendor Analysis
published on Jan 25, 2021
Report Overview:
This NelsonHall assessment analyzes Ascender's offerings and capabilities in Payroll Services
Who is this Report for:
NelsonHall’s Payroll Services profile on Ascender is a comprehensive assessment of its offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of managed payroll services and identifying vendor suitability for security services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the HR and payroll technology and services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Ascender’s payroll services offering, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Ascender, founded in 2003 and headquartered in Sydney, Australia, is a payroll services and human capital management (HCM) technology provider. Over its history, Ascender has grown through a mix of organic growth and acquisitions, with its portfolio of businesses and solutions operating in the space as early as 1976. Ascender exclusively specializes in solutions for the Asia Pacific region, providing legislative coverage across 31 countries and a market-leading footprint of regional offices and delivery centers throughout the Asia Pacific region.
Ascender offers the following technology and managed services to its clients, including:
- Payroll services
- Workforce management services
- Technology and application management services (AMS)
- HCM platform technology
Ascender provides its payroll technology and services for >1k clients, paying ~1.2m employees across the APAC region and countries, producing ~16.7m pay slips annually. Ascender is also a key in-region APAC partner for longtail payroll delivery, supporting several leading global payroll outsourcing providers, and is a co-founding member of the Payroll Services Alliance (PSA).
Ascender targets and offers its payroll solutions to clients of all sizes headquartered in the APAC region and has clients ranging from 20 to over 90k employees. Ascender also provides services and support for EMEA countries as well, (generally for APAC clients with EMEA footprints) and provides this through its partner network as needed.