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Accenture in Learning Tech & Services

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Cognitive & Self-Healing IT Infrastructure Management 2025

published 2025-03-25 | Project by John Laherty

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services, cognitive service desk, and AI. Vendors evaluated for this NEAT are: Accenture, Atos, Coforge, DXC, Getronics, Infosys, Kyndryl, LTIMindtree, Movate, Mphasis, NTT DATA, TCS, Tech Mahindra, Unisys, UST, and Wipro. To find out more, contact Guy Saunders (EMEA) at [email protected] or Darrin Grove (N. America) at [email protected].
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Published reports:

published reports related to Accenture within the Learning Tech & Services program

  • Accenture- Learning Services

    Sep 17, 2019 | Vendor Analysis by Nikki Edwards

    This NelsonHall assessment analyzes Accenture's offerings and capabilities in Learning Services [...]
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  • Accenture - Learning BPO

    Sep 09, 2015 | Vendor Analysis by NelsonHall Analyst

    Accenture is a BPO provider offering learning BPO (LBPO) as a standalone service, as part of a talent management offering, or integrated within wider multi-process HRO contracts. [...]
    view this reportdownload abstract

  • Accenture - Learning BPO

    Aug 07, 2013 | Vendor Analysis by Gary Bragar

    Accenture provides learning services both on a standalone basis and also as part of multi-process HRO (MPHRO). Accenture's key longstanding learning client is Avaya, who awarded Accenture an LBPO contract in October 2001. Included in its provision of learning services to Avaya, Accenture took over responsibility for Avaya University, including the [...]
    view this reportdownload abstract
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