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Advanced Digital Workplace Services 2023
Dec 01, 2023 | Market Analysis by John Laherty
NelsonHall's market analysis of digital workplace services industry and trends consists of 104 pages plus detailed appendices. [...]view this reportdownload abstract
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Advanced Digital Workplace Services 2023
Published on: November 27, 2023 by John LahertyLatest Digital Workplace Services Client Perspective
Advanced Digital Workplace Services
Apr 16, 2019 | Customer Perspectives by John Laherty
NelsonHall's client perspective of Advanced Digital Workplace Services consists of 22 pages. [...]view this reportdownload abstract
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Digital Workplace Services:
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Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem
Jul 15, 2025, by John LahertyAI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]
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Compucom Launches Full Lifecycle Observability Framework
Nov 28, 2024, by John LahertyCompucom provides end-to-end digital workplace services for large and mid-size businesses, supporting 9m devices and handling 8m service desk contacts annually. Key capabilities include managed services, IT support, technology sourcing solutions, projects, and professional services. [...]
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NTT DATA Enabling Digital Workplace Innovation
Nov 07, 2024, by John LahertyIn a recent NelsonHall blog, we looked at the key themes and investments being made across digital workplace services. The overarching themes were employee experience, AI-enabled digital support services, sustainability, and digital re-skilling (read more here). For this blog, we spoke[...]
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Digital Workplace Services Driving Human-Centric Experience
Jul 15, 2024, by John LahertyNelsonHall recently completed an in-depth analysis of advanced digital workplace services, in which we spoke to multiple leading IT services vendors and their clients. This blog looks at some of the key themes from this research, the investments vendors need to make to meet client dema[...]
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Compucom Focusing on Greater Account Centricity to Drive Business Outcomes
Oct 19, 2023, by John LahertyNelsonHall recently attended Compucom’s Analyst and Advisor Event 2023 in Charlotte, NC. It provided an opportunity to meet the executive leadership team, which has evolved over the last 12 months. Kevin Shank was appointed CEO in December 2022, having served as a senior executiv[...]
latest blog posts on
Digital Workplace Services:
-
Enterprises Ramping GenAI & Agentic AI to Drive Predictability Across the IT Ecosystem
Jul 15, 2025, by John LahertyAI now has a significant and growing role to play in driving predictability and proactivity across the IT ecosystem, enhancing the experience, expediting re-skilling, and improving business outcomes. This is resulting in: Greater focus on cognitive consulting and advisory service[...]
-
Compucom Launches Full Lifecycle Observability Framework
Nov 28, 2024, by John LahertyCompucom provides end-to-end digital workplace services for large and mid-size businesses, supporting 9m devices and handling 8m service desk contacts annually. Key capabilities include managed services, IT support, technology sourcing solutions, projects, and professional services. [...]
-
NTT DATA Enabling Digital Workplace Innovation
Nov 07, 2024, by John LahertyIn a recent NelsonHall blog, we looked at the key themes and investments being made across digital workplace services. The overarching themes were employee experience, AI-enabled digital support services, sustainability, and digital re-skilling (read more here). For this blog, we spoke[...]
-
Digital Workplace Services Driving Human-Centric Experience
Jul 15, 2024, by John LahertyNelsonHall recently completed an in-depth analysis of advanced digital workplace services, in which we spoke to multiple leading IT services vendors and their clients. This blog looks at some of the key themes from this research, the investments vendors need to make to meet client dema[...]
-
Compucom Focusing on Greater Account Centricity to Drive Business Outcomes
Oct 19, 2023, by John LahertyNelsonHall recently attended Compucom’s Analyst and Advisor Event 2023 in Charlotte, NC. It provided an opportunity to meet the executive leadership team, which has evolved over the last 12 months. Kevin Shank was appointed CEO in December 2022, having served as a senior executiv[...]
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