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Track the pattern of service adoption by monitoring Banking Operations & Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Banking Operations & Transformation

Insightful Analysis to Drive Your Banking Process Strategy. NelsonHall's Banking Operations & Transformation Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of banking industry-specific processes such as payments processing, mortgage processing, or securities processing. Non-industry specific services such as HR outsourcing are supported within separate dedicated programs.

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Covered vendor profiles within the Banking Operations & Transformation program

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NEAT Reports are available for this program!

NelsonHall, the leading global BPS analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process services and Banking Operations & Transformation.

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This new tool is aimed at assisting executives in accessing the precise market size, growth, and vendor share information they require rapidly and cost-effectively, in support of more-informed decision-making.

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featured blog posts on
Banking Operations & Transformation:

  • 2025 Technology Predictions for the Financial Services Industry

    Dec 13, 2024, by Andy Efstathiou

      In 2025, the financial services industry will continue to build out its AI, GenAI, cloud delivery, and process automation capabilities. NelsonHall’s recent survey of financial services executives identified that: Operational transformation is highly important to 92% of reta[...]

  • Genpact: Operationalizing AI for Actionable Insights

    Oct 24, 2024, by Andy Efstathiou

      I recently attended the Genpact AI conference, where the Genpact employees I spoke to were energized by the changes AI is bringing and are focused on helping clients operationalize emerging technologies at scale. The company is investing in tools to provide greater ongoing feedback fro[...]

  • Capgemini: Transforming Core Banking Platforms with Rigorous Governance & Prioritization

    Oct 03, 2024, by Andy Efstathiou

      In July, I published a blog outlining the latest evolving practices in core banking platform transformation. In this new blog, I outline Capgemini's approach to addressing core banking transformation challenges with its clients. The imperative of platform transformation Deman[...]

  • Infosys’ Strategy & Tactics for Achieving AI Goals

    Oct 01, 2024, by Andy Efstathiou

      At its recent thought leadership forum, Confluence 2024, Infosys set out its roadmap for achieving a leadership position in AI services. Despite the hype in the marketplace, Infosys finds its clients are taking a thoughtful approach to implementing AI. Clients want to carefully eval[...]

  • Evolving Practices in Core Banking Platform Transformation

    Jul 12, 2024, by Andy Efstathiou

      Banks are undertaking core banking transformation projects at an accelerating pace. Typically, two-thirds of these transformation projects will fail. Most either fail to implement a new solution altogether, leaving the bank with the original legacy system, or (in the case of a successf[...]

view all blog posts

latest blog posts on
Banking Operations & Transformation:

  • 2025 Technology Predictions for the Financial Services Industry

    Dec 13, 2024, by Andy Efstathiou

      In 2025, the financial services industry will continue to build out its AI, GenAI, cloud delivery, and process automation capabilities. NelsonHall’s recent survey of financial services executives identified that: Operational transformation is highly important to 92% of reta[...]

  • Genpact: Operationalizing AI for Actionable Insights

    Oct 24, 2024, by Andy Efstathiou

      I recently attended the Genpact AI conference, where the Genpact employees I spoke to were energized by the changes AI is bringing and are focused on helping clients operationalize emerging technologies at scale. The company is investing in tools to provide greater ongoing feedback fro[...]

  • Capgemini: Transforming Core Banking Platforms with Rigorous Governance & Prioritization

    Oct 03, 2024, by Andy Efstathiou

      In July, I published a blog outlining the latest evolving practices in core banking platform transformation. In this new blog, I outline Capgemini's approach to addressing core banking transformation challenges with its clients. The imperative of platform transformation Deman[...]

  • Infosys’ Strategy & Tactics for Achieving AI Goals

    Oct 01, 2024, by Andy Efstathiou

      At its recent thought leadership forum, Confluence 2024, Infosys set out its roadmap for achieving a leadership position in AI services. Despite the hype in the marketplace, Infosys finds its clients are taking a thoughtful approach to implementing AI. Clients want to carefully eval[...]

  • Evolving Practices in Core Banking Platform Transformation

    Jul 12, 2024, by Andy Efstathiou

      Banks are undertaking core banking transformation projects at an accelerating pace. Typically, two-thirds of these transformation projects will fail. Most either fail to implement a new solution altogether, leaving the bank with the original legacy system, or (in the case of a successf[...]

view all blog posts

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