HRO Insight blog
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the Payroll Services blog
featured posts:
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UKG Betting Big on AI and Global Reach
Jun 03, 2024, by Elizabeth RennieI recently attended the 2024 UKG Spring Analyst Day, the theme of which was helping organizations become a great place to work through human-centered technology. The event provided clear demonstrations of what the company has delivered as well as a preview of what’s to come. UKG also demonstrated an innovative approach to ensuring client value is at the heart of its product roa[...]
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Global Payroll Update from ADP: What to Expect in 2024
Feb 12, 2024, by Elizabeth RennieADP's annual global payroll customer event took place in London recently, bringing together 224 decision-makers from some of the world's largest companies, representing ~20m employees. The event featured a global economic update, ADP's strategic vision, and product development updates. The event also included a "round the world" experience sharing insights into [...]
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SD Worx Maintains Strong Pan-European HR Growth & Targets Further Expansion
Nov 18, 2022, by Elizabeth RennieLast month, NelsonHall participated in the SD Worx Analyst Day, which included an update on key milestones since Kobe Verdonck took the reins as CEO in September 2019. The last three years have seen SD Worx supercharge its European growth and intensify its focus through achieving: Geographic expansion from 10 to 23 countries in Europe, where it utilizes its own IP in 17 of thes[...]
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Neeyamo Event: Payroll Beyond Borders
Jan 24, 2022, by Elizabeth RennieLast week marked Neeyamo's Payroll Beyond Borders' virtual global payroll industry event. The keynotes were delivered by payroll industry leaders Dan Maddux, Executive Director, American Payroll Association, and Ken Pullar, CEO, CIPP. The event had around 1,200 participants from around the world and was the first global coming together of global payroll industry experts [...]
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CloudPay NOW: Global Earned Wage Access Without Borders
Jul 20, 2021, by Elizabeth RennieThis past week, CloudPay announced the launch of CloudPay NOW, its latest offering focused on modernizing the way workers are paid globally. The employer-integrated Earned Wage Access (EWA) solution is a key addition to CloudPay’s offering that pairs its unified database and technology-enabled operating model, with its deep global treasury capability to offer one of the most[...]
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Futureproofing Payroll Services, Part 3: Managed Payroll Services Market Outlook
Apr 14, 2021, by Elizabeth RennieThis is the final part of a three-part blog series covering my perspectives on the payroll market based on NelsonHall’s latest annual market analysis, Payroll Services: Globalization and Digitalization. Part One features the payroll buyer perspective, with Part Two looking at the managed payroll service providers currently pushing the pace of innovation. Here I focus on the out[...]
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Futureproofing Payroll Services, Part 1: Buyer Perspectives
Apr 01, 2021, by Elizabeth RennieNelsonHall has published its annual payroll services market analysis, Payroll Services: Globalization and Digitalization. The report includes an analysis of two dozen payroll vendors, their offerings, and their buyers' perspectives. The project provided 'behind the curtain' access to many of the major payroll solutions enabling the market today and shaping its path forward. This[...]
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HR Trends & Outlook 2021, Part 1: Core HR
Jan 12, 2021, by Elizabeth RenniePart 1 by Pete Tiliakos & Liz Rennie This is Part 1 of a 2-part blog presenting an analysis of key trends from NelsonHall's HR Technology & Services team. Part 1 looks at the key outsourcing trends around core HR functions, including cloud HR transformation, payroll, and benefits administration services. Cloud HR Transformation Services The drive to digital has k[...]
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SD Worx’s HR Vision Post-COVID
Oct 13, 2020, by Elizabeth RennieLike many HR service providers, SD Worx has been supporting its clients over the last six months by continually making updates to the changing legislation and dealing with client queries and operational challenges. SD Worx also launched a study to better understand changing market needs, the findings of which have just been published. The SD Worx study was one of the most extensive European HR[...]
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Ceridian Fuels International Growth Plans with Acquisition of Excelity Global
Jul 06, 2020, by Elizabeth RennieSince its IPO in early 2018, Ceridian has remained focused on reaching its goal of achieving $1bn in revenues. A key pillar of its growth strategy toward achieving that goal is the continued adoption of its Dayforce HCM platform by large multi-national buyers across key verticals, and expanding its adoption globally by enabling and offering integrated core HR, workforce management, p[...]
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Leading in a Pandemic Recovery World: How ADP is Supporting its Clients
Jun 25, 2020, by Elizabeth RennieEarlier in the month on the NelsonHall HR Quarterly Buyer Market Round-Up session, many buyers agreed that compliance is going to be a bigger issue in 2020 and beyond than it was before. Before it was just table stakes, now it is about survival, and with the new WFH (Work from Home) structures, the risks are higher. I had this in mind when I joined ADP’s Analyst Day la[...]
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Payroll Services a Gateway to Broader HCM Tech & Service Adoption by U.S. Small Businesses
Apr 21, 2020, by Elizabeth RennieNelsonHall recently published a new U.S. SMB Payroll Services marketing analysis specifically focused on how HR service and technology providers are meeting the increasing demand for technology-based payroll and HR solutions from emerging small-mid sized businesses (<250 employees). The SMB picture Payroll services adoption remains steady amongst buyers of all sizes and stil[...]
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Alight Solutions Boosts Global Presence & Cloud HR Capability with Acquisition of NGA HR
Aug 30, 2019, by Elizabeth RennieThis past week the payroll services market experienced yet another consolidation of major vendors, with Alight Solutions (‘Alight’) announcing its intent to acquire multi-country payroll specialist NGA HR. Although the deal terms were not disclosed, once approved (expected by Q4, possibly Q1 2020 at the latest), the acquisition will bring together two leading HR BPaaS [...]
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Safeguard Global Fuels its Future with Acquisition of Workfor
May 08, 2019, by Elizabeth RennieThis past week I had the opportunity to attend a private event hosted by Safeguard Global at Crewe Hall in the U.K., where the company celebrated its continued success in the global payroll space and made a major announcement that aims to fuel the company’s continued growth and support its vision for enabling simplified, compliant global expansion for multinational businesses. [...]
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CloudPay: Changing the Performance Mindset with Payroll Efficiency Index
Apr 24, 2019, by Elizabeth RennieThis past month, NelsonHall published its annual Next Generation Payroll Services report, which found that buyers and clients of managed payroll services are keenly focused on engaging ‘next generation’ technologies that can enable payroll operating model transformation. Thus, organizations are increasingly seeking out managed payroll services providers that can provide a[...]
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ADP’s Latest Workplace Innovations
Apr 10, 2019, by Gary BragarADP held its 26th annual Meeting of the Minds (MOTM) client conference recently, celebrating its 70 years in business. ADP is helping change the way employees work by continuously introducing new and enhanced products and services, and here I focus on three key areas: mobile, how pay is accessed, and recruiting. ADP Mobile: growth & new developments ADP has 20 million regis[...]
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Excelity Global’s Digital HR Plans for 2019
Mar 21, 2019, by Elizabeth RennieWith the digital economy pushing businesses to pivot and reimagine the way they operate, HR is under considerable pressure to support new business models and shifts in strategic direction. Further, the workplace and the way we work is rapidly evolving, adding to the complexities and challenges HR must navigate to compete for today's top talent. As a result, organizations of[...]
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Global Payroll Steals the Show at ADP rethink 2019
Feb 01, 2019, by Elizabeth RennieThis past week I had the opportunity to attend ADP rethink, its global HCM client event in Berlin, where the theme was "Transforming the Way the World Works." With many organizations undergoing massive change and transformation brought on by digitalization, the selection of Berlin as the backdrop seemed fitting given the deep history and massive change the city has experien[...]
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HCM & Payroll Integration: A Look at CloudPay Connect 2.0
Oct 09, 2018, by Elizabeth RennieAs organizations of all sizes continue to re-evaluate and address legacy HR and payroll systems and processes en route to enhanced digital operating models, cloud-based applications are increasingly being selected as the vehicle for HR transformation. With the introduction and increasing prevalence of advanced APIs, buyers are being afforded the ability to leverage a “best of c[...]
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Payroll Services Clients’ Transformation & Innovation Expectations Not Being Met
Aug 21, 2018, by Elizabeth RennieAs part of NelsonHall’s recent Next Generation Payroll Services market analysis, in addition to interviewing 20 of the leading payroll services providers globally, our research extended to a survey of the vendors’ clients. We met clients of different sizes, from a variety of geographies and industries, and covering a range of services in-scope and levels of payroll sourci[...]
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SGWI’s GEO Employment Model: Enabling Agile Global Expansion
May 22, 2018, by Elizabeth RennieAs businesses today are increasingly operating at a global level, they face inherent complexity and compliance hurdles. Indeed, a recurring finding in NelsonHall’s annual payroll market analysis is that compliance is a key driver for organizations outsourcing payroll. And new regulatory directives such as GDPR are placing yet more compliance pressure on the HR and payroll leade[...]
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Neeyamo Addressing the White Spaces in HR
May 18, 2018, by Gary BragarNow in its tenth year, Neeyamo is hitting its stride as a niche global HR services provider. I recently caught up with the company at its first U.S. analyst and advisor event for an update on its HR service lines. Strategic focus Neeyamo aims to ‘address the white spaces in HR technology and services’, including underserved markets and geographies. It positions itse[...]
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CloudPay’s Automation Roadmap for Optimizing Global Payroll
Mar 07, 2018, by Elizabeth RennieNelsonHall’s most recent Next Generation Payroll Services market analysis reveals that payroll service buyers are focused on access to transformation-enabling technology. The use of automation has become commonplace, with payroll vendors leveraging RPA, AI, and machine learning capabilities to eliminate manual effort in the payroll process. And payroll service providers are inv[...]
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Excelity Enhances APAC Payroll Capability with Automated T&A Tracking and Cognitive Chatbots
Dec 21, 2017, by Elizabeth RennieA key finding from NelsonHall’s recently published Next Generation Payroll Services market analysis is that buyers are now much more focused on automation and other forms of transformative technology that will drive digitalization of their HR operating models. In payroll, as elsewhere in HR, this increasingly takes the form of automating manual transactional tasks and[...]
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Alight Solutions: 2017 Progress Report & 2018 Vision
Dec 14, 2017, by NelsonHall AnalystIt has been 10 months since the announcement that Aon was divesting the businesses within its Outsourcing segment to private equity firm Blackstone, and 6 months since Alight was formally launched as a new company, which makes it an ideal time to review its progress and where it is headed in 2018. By all accounts, it was a smooth transition, with client retention remaining high.&n[...]