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Feb 17, 2020, by Dominique Raviart
In a recent blog, we highlighted how Cognizant approaches the testing of connected devices. Testing connected devices brings new challenges to QA at two levels: conducting hardware testing and automation. Cognizant’s TEBOT IP is based on a combination of traditional test automation (mostly based on Selenium test scripts) and hardware powered by a Raspberry Pi, triggering physic[...]
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Feb 03, 2020, by Dominique Raviart
We recently talked to test IO, the crowdtesting vendor that was acquired by EPAM Systems last April. We wanted to understand the crowdtesting positioning of the company, learn more about the User Story crowdtesting offering launched in December 2019, and understand how test IO fits within the larger EPAM organization.
Founded in 2011, test IO today has 200 clients, many in the ret[...]
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Jan 23, 2020, by John Laherty
NelsonHall completed an in-depth analysis of advanced digital workplace services (DWS) in 2019. This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services. We will also take a look at some of the drivers and trends we expect to see as we move into 2020 and beyond.
DWS is enabling the future-ready workpl[...]
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Jan 23, 2020, by NelsonHall Analyst
In a recent NelsonHall survey of IT services buyers, the most highly-sought benefit of digital transformation engagements was improving customer experience and customer satisfaction (highly important to ~68% of buyers globally). This focus has driven IT services vendors to invest heavily over the last several years in expanding their experience consulting and design capabilities. In [...]
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Jan 08, 2020, by Dominique Raviart
In the world of testing services/quality assurance, data testing has in the past been somewhat overlooked, still largely relying on spreadsheets and manual tasks.
While much of the current attention has been on agile/continuous testing, data testing remains an important element of IT projects, and gained further interest a few years ago in the context of big data, with migration o[...]
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Jan 06, 2020, by Dominique Raviart
Back in early 2018, we discussed with Accenture how the company had created its Industry X.0 unit to address client demand for product engineering services along with Industry 4.0 and emerging technologies such as AR/VR and digital twins. In Industry X.0, Accenture grouped its capabilities around digital manufacturing, embedded systems, PLM services, MES services, and other units.
[...]
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Dec 16, 2019, by Dominique Raviart
We recently caught up with Tech Mahindra’s QA practice, Digital Assurance Services, to assess recent progress with their IP strategy.
Digital Assurance Services’ test automation strategy is based on IP and accelerators in its LitmusT platform. The company has been aggregating and integrating automation artifacts within LitmusT and intends to automate the full testing l[...]
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Dec 09, 2019, by NelsonHall Analyst
In NelsonHall’s 2019 survey of IT service buyers, when asked about the key capabilities sought in vendors, a significant majority cited a range of digital consulting capabilities. More than 65% of respondents placed high priority on capabilities such as the ability to take a business perspective to apply digital, provide a roadmap for adoption of digital, and undertake a digita[...]
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Nov 29, 2019, by Dominique Raviart
We recently chatted with Amdocs about how the company has been progressing with its automation framework, ‘Ginger by Amdocs’. Amdocs launched Ginger four years ago, initially as a test automation framework designed for use by non-automation engineers. Since then, Amdocs has aggregated some of its test IP around Ginger and has become its main test automation platform, with[...]
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Nov 11, 2019, by Dominique Raviart
We recently talked to Infosys about its analytics and big data capabilities in its Data and Analytics (DNA) practice.
DNA is a significant practice within Infosys, which we estimate represents ~8% of Infosys’ headcount. It continues to enhance its portfolio, expanding from technical services to business services, and segments its portfolio around three themes: Modernize, Mon[...]
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Nov 01, 2019, by Rachael Stormonth
What a difference a year makes.
Atos recently held its second North America business event in Dallas, just under a year since completing its acquisition of Syntel. Last year’s event focused on the newly formed Atos-Syntel organization in North America, and also on how, with a new CEO in place, North America was starting to address some legacy problems and to manage a situation where a[...]
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Oct 30, 2019, by Dominique Raviart
We recently talked with Cognizant’s Salesforce Consulting & Solutions Group (CSG) unit, recently set up in Europe. The unit reflects ongoing investment by Cognizant in its Salesforce capabilities, with a more vertical focus, accommodating Salesforce’s growing product portfolio.
CSG complements the capabilities of Cognizant Interactive and Cognizant Consultin[...]
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Sep 05, 2019, by NelsonHall Analyst
Infosys is undergoing an internal transformation to become what it calls a Live Enterprise with the objective of accelerating its service delivery and adaptability to changing client needs. The core of Live Enterprise entails the expanded use of data and automation to support an evolving workforce. Infosys has introduced a number of tools and accelerators to orchestrate its services and facili[...]
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Aug 15, 2019, by Dominique Raviart
Deutsche Telekom (DTAG) recently announced it is moving T-Systems’ communication services activities with enterprise clients (TC division) and Government clients (Classified division) to Telekom Germany. Accordingly, T Systems’ TC and Classified divisions will be folded into Telekom Germany’s B2B Communications division that currently services small businesses and m[...]
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Aug 02, 2019, by Dominique Raviart
NelsonHall has commented several times about the role of platforms in quality assurance (QA) and how these are playing a central role in functional testing in the world of agile methodologies and continuous testing. Platforms take a best-of-breed approach to software components and rely, by default, on open source software, sometimes including expert functionality from COTS.
In th[...]
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Jul 17, 2019, by Dominique Raviart
Tieto recently announced its intention to acquire EVRY. The company is offering 0.12 Tieto share and NOK 5.28 in cash per EVRY share. EVRY shareholders will receive €0.2bn in cash and 37.5% of Tieto’s capital, valuing EVRY to ~€1.4bn ($1.6bn). Also, Tieto is taking over the net debt of EVRY (NOK 6bn/$0.7bn).
The acquisition will give birth to the largest Nordics-he[...]
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Jul 15, 2019, by Dominique Raviart
In the world of testing services, crowdtesting stands out. While efforts towards automation are accelerating in testing services/quality assurance (QA), the perception that crowdtesting is labor intensive and relies on communities of tens of thousands of testers seems at odds with this. This perception is no longer valid: the crowdtesting industry has changed.
Managing crowdtestin[...]
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Jun 28, 2019, by Dominique Raviart
We recently talked to DXC Technology’s Analytics business line about its work with German premium car OEM BMW, its positioning in autonomous vehicles, and its differentiation strategy.
BMW recently provided some light on the dynamics behind its Vision iNEXT autonomous car due to launch in late 2021. Vision iNEXT, BMW’s first autonomous vehicle, will offer Level 3 auton[...]
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Jun 26, 2019, by Dominique Raviart
This week Capgemini announced its intention to acquire Altran in an all-cash transaction of €14 per share. The €5.0bn transaction, which includes €3.6bn in cash and Altran’s net debt of €1.4bn, provides a 30% premium over the last month. Capgemini has secured the 11% stake from Apax Partners and expects to close the acquisition by the end of 2019.
The acq[...]
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Jun 24, 2019, by NelsonHall Analyst
NelsonHall has recently completed compiling and analyzing data from a survey of over 1k IT services buyers globally. This research is being published in a series of sector reports (all are available to subscribers here), spanning the 18 sectors analyzed, with geographic breakdowns incorporated within each.
While completing these individual reports we noted several themes that were[...]
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Jun 10, 2019, by John Laherty
NelsonHall recently completed an in-depth analysis of advanced digital workplace services (DWS). This blog looks at some of the key findings from this research, in which we spoke both to leading IT services vendors and clients of their services.
Changing workforce expectations are driving DWS transformation
Organizations are deploying digital workplace services to improve produ[...]
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May 29, 2019, by NelsonHall Analyst
At the recent TCS Innovation Day held in New York, NelsonHall had an opportunity to talk to TCS about how it approaches its research and innovation function, balancing longer-term open-ended research and more immediately applicable innovations to evolve how it delivers services. (For more on the event itself, see the blog by Andy Efstathiou here).
TCS has developed an overall appr[...]
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May 09, 2019, by Mike Smart
NelsonHall recently visited Accenture at its Cyber Fusion Center in Washington D.C. to discuss innovations in its cyber resiliency offerings and the recent launch of its new digital identity tool, Zoran.
Failings of existing role-based access (RBA)
Typical identity and access management (IAM) systems control users’ access to data based on their role, i.e. position, compe[...]
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Apr 23, 2019, by NelsonHall Analyst
In recent years, many IT services firms have been aggressively acquiring new capabilities in creative areas such as design.
One of the key challenges they face in acquiring such firms is managing what can be a significant culture gap between the flexibility of small creative firms and the regimented, industrialized nature of a global IT services firm. Successful acquisitions strik[...]
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Apr 10, 2019, by Dominique Raviart
NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and connected devices. With the fast adoption of connected devices, automating testing of consumer or ind[...]