NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist strategic sourcing managers in assessing vendor capability in Mortgage & Loan BPO within the retail banking industry.

The NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Mortgage & Loan BPO is now available to NelsonHall clients, and is also available for a period free-of-charge to buy-side organizations through NelsonHall and through its partners SIG and SSON.

The tool supports a number of potential Mortgage & Loan BPO requirements, specifically addressing the needs of organizations with strong requirements for:

· Origination BPO

· Servicing BPO

· Default Management BPO

· Secondary Market Services BPO

Suppliers of Mortgage & Loan BPO covered by this NEAT include Accenture, Cognizant, EXL Service, Genpact, HCL Technologies, iGate, Infosys, Tata Consultancy Services, Wipro, WNS Global Services, and Xerox.

The NelsonHall NEAT tool for Mortgage & Loan BPO is part of NelsonHall's "Speed-to-Source" initiative. The tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their "ability to deliver immediate benefit" to buy-side organizations and their "ability to deliver innovation in support of client-specific requirements".

The vendors are scored against a wide range of criteria, establishing a number of scenarios, each representing a different business situation or client business need.

To add further value, the NEAT tool enables buy-side organizations to input their own weightings and tailor the Mortgage & Loan BPO dataset to their specific requirements across over 40 individual vendor evaluation criteria. Using the interactive web-based tool, sourcing managers can configure the Mortgage & Loan BPO NEAT evaluations in accordance with their own priorities and business requirements for service offerings, benefits, delivery capability and other criteria.