posted on Mar 05, 2020 by NelsonHall Analyst
User experience and user interface (UX/UI) consulting and design has traditionally been focused primarily on external, customer-facing web properties. However, the scope and focus of experience design services has expanded as companies realize design thinking and experience-centric design has greater applicability than solely in interfacing with users. In this vlog, David McIntire presents at NASSCOM 2020 on the changing focus of user experience services.