DEBUG: PAGE=domain, TITLE=NelsonHall Blog,ID=1469,TEMPLATE=blog
toggle expanded view
  • NelsonHall Blog

    We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.

    explore
  • Events & Webinars

    Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

    Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

    explore

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

Search research content:

from:
until:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Blog posts by NelsonHall Analyst

go to blog home

Search posts by keywords:

Filter posts by author:

  • The Future of Blended Learning

    Jun 30, 2015, by NelsonHall Analyst

    Not long ago the concept of blended learning typically meant formal instructor-led training combined with self-paced e-learning. Now it includes both formal and informal methods delivered in a variety of modes. The widespread use of mobile technologies cannot be ignored, and now the trend is for on-demand and just-in-time (JIT) learning. Microlearning is also increasing in importance: while mil[...]

  • Private Exchange Update: What the First Three Years Reveal

    May 11, 2015, by NelsonHall Analyst

    It seems like yesterday that the concept of a private health insurance exchange was novel: it’s hard to believe that active exchanges have been available from benefits consultancies for three years, and that retiree exchanges are nearly 11 years old. Here’s a quick update and review of how the private exchange landscape has changed in this short time. Active exchanges are mu[...]

  • Financial Incentives for Retirement Readiness: The Rising Sophistication of DC Admin Tools

    Apr 30, 2015, by NelsonHall Analyst

    Financial planning for retirement readiness is a big concern for many individuals, and the stress is often magnified the closer one gets to retirement. For years, organizations and DC administration providers have been honing different approaches to address this. One of the biggest challenges in establishing a model that works stems from diversity within the workforce. Earlier approac[...]

  • Learning Services Vendors Revamp Their Offerings

    Mar 31, 2015, by NelsonHall Analyst

    Demand for learning services has been the lowest of all the HR outsourcing services over the last few years. But while the market has been in a lull, several suppliers have taken the time to revamp their learning services businesses in one of two ways. The first approach is about honing learning offerings around one specific learning function. Sometimes this is about refining one func[...]

  • Early Signs that 2015 will be a Boom Year for Benefits Administration

    Feb 19, 2015, by NelsonHall Analyst

    Barely two months into the year and there has been lots of activity across the benefits administration market, including new contracts, contract expansions, and M&A activity.  Contracts have come out of the U.S. and Europe, including the U.K. and the Netherlands. U.S. activity has come from both the private and public sectors, with deals ranging from as few as 800 employees to mor[...]

  • Talent Management and Global Reach the Key Drivers for HRO M&A Activity: 2014 Review and 2015 Outlook

    Feb 05, 2015, by NelsonHall Analyst

    By Amy Gurchensky, Liz Rennie and Gary Bragar With total HRO service growth in the high single digits in 2014, service providers are growing both organically and inorganically to meet clients’ needs. The primary reasons for M&A and partnerships across HRO service lines were to enhance service delivery capability (60%) and support geographic expansion (40%). Here we take a closer look [...]

  • What is the Fate of Benefits Administration?

    Oct 08, 2014, by NelsonHall Analyst

    Concerns have been expressed about the future of the traditional benefits administration market with the advent of private health insurance exchanges: will the market move from a B2B model to a B2C where benefits administration as we know it will disappear?  Rest assured, while the benefits administration market will undergo some transformation, it will not disappear entirely for the follo[...]

  • Innovation is "In the Air" at ADP

    Sep 22, 2014, by NelsonHall Analyst

    Last week, ADP hosted its 6th annual analyst day at its new Innovation Lab in NYC.  The space, partly still under construction and featuring a rooftop garden, provides a very collaborative work environment. A current focus at the Lab is creating a new user experience for HR processes. The new user experience for pre-onboarding is live in Vantage HCM, and the benefits en[...]

  • U.S. Employers Evaluating Benefit Plan Strategies

    Sep 15, 2014, by NelsonHall Analyst

    Last week, Mercer released preliminary results from its annual national survey of Employer-Sponsored Health Plans 2014, which discussed health benefit cost expectations for 2015.  Some of the key findings of the survey included: Health benefit costs per employee will increase ~3.9% on average in 2015 or ~5.9% if employers make no changes to their health plans for 2015 Around 32% of em[...]

  • High Levels of HRO M&A Activity in H1 2014 Led by Benefits Administration Acquisitions

    Aug 14, 2014, by NelsonHall Analyst

    Overall H1 HRO M&A activity is up year-over-year, and acquisition activity has increased in nearly all service lines except learning.   While learning M&A activity was high in H1 2013, this year, M&A activity in H1 2014 was strongest in the benefits administration market, and it’s occurring in both the U.S. and U.K. as vendors strengthen their DC contribution capability.&[...]

  • NelsonHall Launches “Speed-to-Source” Vendor Evaluation Tool for Multi-Process HR Outsourcing

    Aug 01, 2014, by NelsonHall Analyst

    NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist strategic sourcing managers in assessing vendor capability in multi-process HR outsourcing (MPHRO). The MPHRO tool is available to NelsonHall clients and is also available for a limited period free-of-charge to strategic sourcing managers. In addition to a comparison of overall ve[...]

  • "Insights" on Ceridian LifeWorks: Connecting Dayforce to EAP & Wellness Offerings

    Jul 18, 2014, by NelsonHall Analyst

    I recently attended Ceridian’s annual client event in Las Vegas with the assumption that the event would revolve around Dayforce.  And it did, but I was also pleasantly surprised to learn how Ceridian is tying Dayforce and LifeWorks, Ceridian’s EAP and wellness offering, together. Over the years, I’ve watched Ceridian shift from a mostly services-oriented organi[...]

  • Highlights and Trends in the HRO Market in H1 2014

    Jul 10, 2014, by NelsonHall Analyst

    The HRO market is always buzzing with activity. With the first half of the year over, it’s a good time to examine the key trends by service area. Benefits Administration: Benefits administration was a hotbed of activity in H1!  Contracts were awarded across various service lines in the U.S. as well as in the U.K. There was a solid stream of pensions and retirement administration c[...]

  • What is Happening in Multi-Process HR BPO? Latest NelsonHall Market Study Looks at Segments and Forecasts Areas of Growth

    Jul 02, 2014, by NelsonHall Analyst

    NelsonHall has just published its latest market assessment of Multi-Process HR Outsourcing. The report analyzes the characteristics of the market and identifies four major segments and looks at activity within each of these segments. One of these segments is multi-country standardization segment, where we have seen a big shift in the proportion of global contracts and regional contracts a[...]

  • Examining Q1 2014 Benefits Administration Activity

    May 01, 2014, by NelsonHall Analyst

    Following a flurry of benefits administration activity in H2 2013 that focused on contract awards for corporate health exchanges for active employees, the first quarter of the year seemed to be just as busy for providers in both the U.S. and U.K. This is a strong stark contrast to H2 2013, when much of the activity in Q1 was focused on DC administration. Private sector activity outpaced pu[...]

  • Great-West Moves into Second Place in DC Administration Market

    Apr 07, 2014, by NelsonHall Analyst

    In the last several months, Great-West Financial has undergone a major transformation, restructuring its DC administration business (Great-West Retirement Services) to provide a more holistic offering. While it’s clear that Fidelity dominates the DC administration market in terms of revenues, recordkeeping assets, and participants, it is a much tighter race thereafter.  Consequently,[...]

  • What to Expect in Benefits Administration in 2014

    Jan 23, 2014, by NelsonHall Analyst

    2013 proved to be an exciting year in benefits administration.  In the U.S., much of the focus was on corporate health exchanges for active employees while the U.K. was focused on auto-enrollment (AE).  Specific highlights of the year in the U.S. included: Aon Hewitt: added 15 clients to its corporate health exchange (total number of clients is at 18) Mercer: added 52 clients [...]

  • 2013 Highlights & Trends in HRO

    Dec 12, 2013, by NelsonHall Analyst

    As 2013 comes to a close, it’s time to recap on what happened in HR BPO this year. It has been a good year for HRO with overall contract activity up ~37% on 2012.  But, it was a year of two halves: H1 activity was down 16% y/y, but the market really picked up in H2, when announced contract activity nearly doubled as benefits administration vendors announced health exchange contract s[...]

  • Highlight on Aon Hewitt

    Oct 14, 2013, by NelsonHall Analyst

    Aon Hewitt has come a long way since the merger of the two companies in 2010.  2012 revenues were $3.9bn, accounting for a little more than one-third of Aon plc’s total revenue. Across its HR Solutions business, which includes both consulting and outsourcing, Aon Hewitt has ~30,000 employees, ~20,000 clients, and operates in ~90 countries. Organizationally, the company is divided int[...]

  • Highlights and Trends in the HRO Market for H1 2013: Part Two

    Aug 14, 2013, by NelsonHall Analyst

    Recruitment Process Outsourcing Last week, I zeroed in on specific market activity within the payroll, learning and RPO service lines. Today, I am taking a closer look at H1 2013 activity in benefits administration and MPHRO and considering what we should expect in H2 2013 based on NelsonHall’s recent HRO Confidence Index. Benefits Administration Contract signings aside, t[...]

close