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Talent Management and Global Reach the Key Drivers for HRO M&A Activity: 2014 Review and 2015 Outlook
Feb 05, 2015, by NelsonHall AnalystBy Amy Gurchensky, Liz Rennie and Gary Bragar With total HRO service growth in the high single digits in 2014, service providers are growing both organically and inorganically to meet clients’ needs. The primary reasons for M&A and partnerships across HRO service lines were to enhance service delivery capability (60%) and support geographic expansion (40%). Here we take a closer look [...]
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Learning BPO Meeting and Exceeding Client Expected Benefits
Jul 10, 2014, by Gary BragarPer NelsonHall’s learning BPO market analysis and concurrent client interviews conducted as part of the NelsonHall Evaluation and Assessment Tool (NEAT), both providers and buyers (current and prospective), will be pleased to know that learning BPO is largely meeting and exceeding client expected benefits in six out of seven criteria sought by clients. Based on interviews with LBPO client[...]
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NelsonHall Launches “Speed-to-Source” Vendor Evaluation Tool for Learning BPO
Jan 22, 2014, by Gary BragarNelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist Strategic Sourcing Managers in assessing vendor capability in Learning BPO. The Learning business process outsourcing BPO tool is available to NelsonHall clients at http://research.nelson-hall.com/sourcing-expertise/hr-outsourcing/ and is also available for a limited period free-of-charge[...]
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