DEBUG: PAGE=domain, TITLE=NelsonHall Blog,ID=1469,TEMPLATE=blog
toggle expanded view
  • NelsonHall Blog

    We publish lots of information and analyst insights on our blogs. Here you can find the aggregated posts across all NelsonHall program blogs and much more.

    explore
  • Events & Webinars

    Keep up to date regarding some of the many upcoming events that NelsonHall participates in and also runs.

    Take the opportunity to join/attend in order to meet and discover live what makes NelsonHall a leading analyst firm in the industry.

    explore

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

Search research content:

action=something else...array(7) { ["program"]=> int(-1) ["analyst"]=> int(-1) ["industry"]=> int(-1) ["serviceline"]=> int(-1) ["vendor"]=> int(-1) ["country"]=> int(-1) ["application"]=> int(-1) } array(0) { }
from:
until:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

NelsonHall Launches “Speed-to-Source” Vendor Evaluation Tool for Learning BPO

NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist Strategic Sourcing Managers in assessing vendor capability in Learning BPO.

The Learning business process outsourcing BPO tool is available to NelsonHall clients at http://research.nelson-hall.com/sourcing-expertise/hr-outsourcing/ and is also available for a limited period free-of-charge to strategic sourcing managers.

The tool covers a number of learning business situations including organizations seeking talent development, learning process transformation, cost reduction and multi-country learning.

Suppliers of Learning business process outsourcing covered by this NelsonHall Vendor Evaluation and Assessment Tool (NEAT) include Accenture Learning Services, Aon Hewitt, Aptara, Capita, Expertus, Genpact, GP Strategies, HCL, IBM Global Services, Infosys, Intrepid Learning Solutions, Neeyamo, NIIT, NGA Human Resources, QA, Raytheon Professional Services, Seertech Solutions, Talent2, Tech Mahindra, TrainingFolks, and Xerox Learning Services.

The NEAT (NelsonHall Vendor Evaluation and Assessment) tool for Learning BPO is part of NelsonHall’s “speed-to-source” initiative.  The NEAT tool sits at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their “ability to deliver immediate benefit” to buy-side organizations and their “ability to meet client future requirements”.

The NEAT analyses themselves are based on a combination of vendor and client interviews. The vendors are scored against a wide range of criteria, establishing a number of scenarios, each with different weightings to represent a different business situation or client business need.

To add further value in speeding up the sourcing process clients are able to input their own weightings and tailor the tool to their requirements. So they might say:  “This set of weightings for this business need looks about right to me but I want to place more emphasis here". With this interactive tool, they can tailor the weightings to meet their own specific sourcing requirements.

No comments yet.

Post a comment to this article:

close