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Cognitive & Self-Healing IT Infrastructure Management Services

Market Analysis

by John Laherty

published on Apr 12, 2021

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Report Overview:

NelsonHall’s market analysis of the cognitive & self-healing IT infrastructure management services market consists of 72-pages

Who is this Report for:

NelsonHall’s cognitive & self-healing IT infrastructure management services report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the cognitive & self-healing IT infrastructure management services market 
  • Vendor marketing, sales and business managers developing strategies to target opportunities within cognitive & self-healing IT infrastructure management services
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report analyzes the worldwide market for cognitive and self-healing IT infrastructure management services and addresses the following questions:

  • What is the market size and projected growth for the cognitive and self-healing IT infrastructure management services market by geography?
  • What is the profile of activity in the global cognitive and self-healing IT infrastructure management services market by industry sector?
  • What are the top drivers for adoption of cognitive and self-healing IT infrastructure management services?
  • What are the benefits currently achieved by users of cognitive and self-healing IT infrastructure management services?
  • What factors are inhibiting user adoption of cognitive and self-healing IT infrastructure management services?
  • What pricing mechanisms are typically used within cognitive and self-healing IT infrastructure management services and how is this changing?
  • Who are the leading cognitive and self-healing IT infrastructure management services vendors globally and by geography?
  • What combination of services is typically provided within cognitive and self-healing IT infrastructure management services contracts and what new services are being added?
  • What is the current pattern of delivery location used for cognitive and self-healing IT infrastructure management services and how is this changing?
  • What are the challenges and success factors within cognitive and self-healing IT infrastructure management services?

 

Key Findings & Highlights:

NelsonHall’s market analysis of the cognitive & self-healing IT infrastructure management services market consists of 72-pages. The report provides a provides a view of how vendors are evolving their offerings and capabilities to improve IT infrastructure and application performance and availability, including cloud-native services and future initiatives for the development of these services.

Cognitive and self-healing IT infrastructure management services are enabling clients to utilize AI and ML capabilities to improve provisioning, remediation and business outcomes. Key user requirements include the reduction of incidents, false alerts and MTTR to improve service reliability, and increasing agility through consumption-led software models and hyper scale. In addition, the ability to provide industry-specific expertise across automation, AI and analytics.

Vendors are increasingly focused on utilizing AI and automation to deliver value across every business function within an enterprise, for example, enabling CIOs to focus beyond TCO reduction, and expedite to cloud native. Vendors are adopting a consulting-led approach through design thinking to collaboratively develop automation and AIOps solutions with clients.

Key investment areas include a greater focus on automation and AI to drive cognitive service desk, agile, and DevSecOps, and deploying AI-Ops and use cases to increase autonomous infrastructure capabilities.

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