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Process Discovery & Mining Technology Evaluation 2021

Market Analysis

by Bailey Kong

published on Oct 25, 2021

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Report Overview:

NelsonHall's market analysis of Process Discovery & Mining Technology Evaluation industry and trends consists of 83 pages plus detailed appendices.

Who is this Report for:

NelsonHall’s “Process Discovery & Mining Technology Evaluation” report is a comprehensive market assessment report designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
  • Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
  • Vendor marketing, sales, and business managers looking to benchmark their solution against their peers
  • Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

This market analysis complements NelsonHall’s Intelligent Automation Platform evaluation.

Scope of this Report:

The report is based on interviews with process discovery & mining solution providers and clients. It analyzes the worldwide market and addresses the following questions:

  • What is the market size and projected growth for the global process discovery & mining market by geography?
  • What is the profile of activity in the global process discovery & mining market by industry sector?
  • What are the top drivers for adoption of process discovery & mining solutions?
  • What are the benefits currently achieved by users of process discovery & mining solutions?
  • What factors are inhibiting user adoption of process discovery & mining solutions?
  • Who are the leading process discovery & mining vendors globally and by geography?
  • What are the current capabilities being delivered by process discovery & mining vendors, and how is this changing?
  • What are the challenges and success factors for vendors of process discovery & mining solutions?

Key Findings & Highlights:

Process discovery vendors are integrating process mining technologies to help clients quantify the impact on work to give recommendations that will lead to more significant overall business impact. Similarly, process mining vendors are integrating process discovery technologies to fill in the gaps in IT system logs to provide more reliable and actionable insights with quantification of the potential business impact.

Process discovery & mining market is still driven by process visibility needs but future needs focus around planning and accelerating process changes, where deep actionable and impactful insights derived from business and desktop data is critical.

Benefits sought from engaging a vendor for process discovery & mining center on improving overall visibility and transparency of process flows, with inhibitors to adoption falling into three main areas: stakeholder buy-in, data, and privacy. Clients consider no/low-code development to be highly important functionality but adoption has been mediocre. And adoption of AI/ML-based functionalities were lower than traditional manual analyses, but clients are satisfied with vendors’ future suitability in support of them.

Revenue from process discovery & mining solutions will reach ~4.3bn by 2025. The ongoing impact of the pandemic on global supply chains has boosted adoption in transport/logistics and manufacturing that will continue through 2025.

Clients are selecting vendors that can deliver faster time to value, safeguards for data security, and mature functionality covering breadth and depth. Key success factors for process discovery & mining vendors focus on user-friendly capabilities with insights that drive impactful changes and support clients along each step of their transformation journey.

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