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Impact of Digital on IT Services in the Capital Market Sector: 2022

Market Analysis

by Eric Levine

published on Apr 08, 2022

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Report Overview:

NelsonHall’s “Impact of Digital on IT Services in the Capital Market Sector: 2022” 45-page report is based on global interviews of senior executives across the capital markets sector in four geographies: U.S., U.K., Continental Europe, and the Asia Pacific.

The report identifies the principal business issues faced by capital markets companies over the period 2022-2022, the IT and digital initiatives planned in response to these issues, and their anticipated changes in IT spend and sourcing.

Who is this Report for:

NelsonHall’s “Impact of Digital on IT Services in the Capital Markets Sector 2022” report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the capital markets sector
  • Vendor marketing, sales, and business managers developing strategies to target IT services (ITS) opportunities within the capital markets
  • Financial analysts and investors specializing in the IT services

Scope of this Report:

The report is based on interviews with executives in the capital markets  sector in the U.S., U.K., Continental Europe, and the Asia Pacific.

The report analyzes the worldwide market for IT services within the capital markets sector and addresses the following questions:

  • What are the principal business priorities faced by organizations in the capital markets  sector?
  • What IT initiatives are planned by organizations in the capital markets  sector?
  • How relevant are digital initiatives to organizations in the capital markets  sector?
  • What digital initiatives are planned by organizations in the capital markets  sector?
  • What business areas are targeted for digital initiatives by organizations in the capital markets  sector?
  • What are the key selection criteria used by organizations in the capital markets  sector to select suppliers to implement digital initiatives?
  • What shifts in Run the Business (RTB) vs Change the Business (CTB) are expected by executives in the capital markets  sector in the coming year?

Key Findings & Highlights:

Key issues among capital markets companies are improving the cost and efficiency of their operations, as well as an understanding client behavior and preferences. The focus is to keep current clients from competing market entrants and increase revenue share from the customer. They see the need to have insight into the client’s patterns and be agile. Capital markets firms are increasingly using digital services and big data to help address these concerns.

  • Need to reduce risk in our supply chain Improve policy administration and management through the expanded use of automation.
  • Need to improve visibility of the supply chain (

Accordingly

  • Digital has become a key mechanism in competing with new market entrants for the capital markets sector
  • Mobile account servicing has become a major focus for capital markets firms
  • Capital markets firms are strongly increasing their SaaS adoption and cloud migration
  • The move to the cloud has led to a strong requirement for third-party cloud-native development capability.

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