DEBUG: PAGE=domain, TITLE=Search all Content,ID=505,TEMPLATE=search
toggle expanded view

Search all content here

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

The Future of Contingent Workforce Solutions for the New Era of Work

Market Analysis

by Nikki Edwards

published on Nov 30, 2022

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

NelsonHall's market analysis of Contingent Workforce Solutions (CWS) services and industry trends consists of 151 pages

Who is this Report for:

NelsonHall’s CWS & MSP report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the CWS & MSP market 
  • Vendor marketing, sales, and business managers developing strategies to target CWS & MSP services
  • Financial analysts and investors specializing in the CWS & MSP services sector.

Scope of this Report:

The report analyzes the worldwide market for CWS & MSP and addresses the following questions:

  • What is the market size and projected growth for the CWS & MSP services market by geography?
  • What is the profile of activity in the global CWS & MSP market by industry sector?
  • What are the top drivers for the adoption of CWS & MSP services?
  • What are the benefits currently achieved by users of CWS & MSP services?
  • What factors are inhibiting user adoption of CWS & MSP services?
  • Which are the leading CWS & MSP services vendors globally and by geography?
  • What combination of services is typically provided within CWS & MSP services contracts, and what new services are being added?
  • What is the current pattern of delivery location used for CWS & MSP services, and how is this changing?
  • What are the challenges and success factors within CWS & MSP services?

Key Findings & Highlights:

NelsonHall’s market analysis of the CWS & MSP services market consists of 151 pages. The report focuses on developments over 2022 and strategies for 2023 and beyond.

The global CWS & MSP market will be ~$6.5bn in 2022, with a predicted CAAGR of 15.8% through 2026. Global CWS & MSP SUM will be $208.1bn in 2022, with an anticipated CAAGR of 19.2%.

Hiring contingent talent is more complex and challenging than ever, and the situation will likely worsen. Organizations must contend with shrinking working-age populations, skills shortages, and changing workforce aspirations around how and why they work and what they want from work. Then, organizations need to compete to attract, acquire, develop, and retain that talent.

To succeed in finding talent, organizations must embrace a multi-channel sourcing approach (by borrowing, buying, or building), as their preferred route to sourcing may not result in the talent required at a given time. Irrespective of the channel leveraged, the same effort level needs to be deployed by organizations across all talent. For vendors, approximately double the effort is required to secure talent compared to the pre-pandemic era.

Consequently, the range of programs and services offered by CWS & MSP vendors is at its broadest. This range is to meet the demands of all organizations, whatever their hiring challenges. A continuum of basic through to advanced programs, with accompanying services and tech, evolving in value-add and complexity, is the order of the day. Buy-side organizations can plug into the level that suits them best and choose to progress on the continuum at their own pace. 

Vendors’ proprietary platform enhancements have focused on Services Procurement/SOW, analytics, and sourcing. Technology continues to advance in RPA, AI, and ML, so vendors continually scan the market and review their ecosystems, ensuring they remain fit for purpose. Optimization and standardization of clients’ tech stacks are the most sought-after requirement and will likely take up most of the vendors’ time; as the market is perceived as flat, it appears to lack any new ground-breaking tech.


Login to get full access: