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WNS - Healthcare Payer BPS

Vendor Analysis

by John Willmott

published on Jan 24, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in healthcare payer business process services

Who is this Report for:

NelsonHall’s Healthcare Payer BPS profile on WNS is a comprehensive assessment of WNS’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer BPS and transformation services and identifying vendor suitability for healthcare payer–related RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the healthcare payer sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS’ healthcare payer BPS and operational transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes WNS’ offerings and capabilities in healthcare payer operational transformation and BPS.

WNS has ~75 healthcare sector clients across payers, providers, TPAs, PBMs, and life sciences companies, served from thirteen global delivery locations in the U.S., India, and the Philippines. It provides services and solutions for payers in mailroom operations & data conversion, claims administration, account maintenance, member and provider services, analytics tools, care management, utilization management, and compliance.

WNS continues its strategy to build solutions through client collaboration in its Centers of Excellence facilities and innovation labs while offering domain expertise–based advisory services. WNS continues to focus on creating and collaborating analytics solutions for clients to achieve business process efficiencies.

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