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Appian - Process Understanding

Vendor Analysis

by Mike Smart

published on Mar 16, 2023

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Report Overview:

This NelsonHall assessment analyzes Appian’s offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s Process Understanding platform evaluation profile on Appian is a comprehensive assessment of Appian’s process mining platform, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of process discovery and mining platforms and identifying vendor suitability for process understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the process understanding sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Appian’s process understanding capabilities and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Process mining sits within Appian’s Design, Automate, and Optimize framework alongside its low-code application and automation development services. In this manner, the workflow for clients is for them to design mobile-ready apps using low-code development, data fabric workflows, and case management, all supported by automation.

Processes built on Appian can then be viewed in its Process Modeler, with each step in the process categorized by the supporting technology or people, be they RPA; AI, whether OCR, IDP, or machine learning; API integrations; or human-in-the-loop steps.

Organizations should consider Appian for process mining as part of a wider move to automate processes and build supporting low-code applications for processes that require human intervention or interaction. The Appian guarantee should allow organizations that are still fairly early into process reengineering efforts to see some early wins.

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