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OneSource Virtual - Payroll Services 2023

Vendor Analysis

by Elizabeth Rennie

published on Sep 06, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes OneSource Virtual's offerings and capabilities in Payroll Services.

Who is this Report for:

NelsonHall’s Payroll Services profile on OneSource Virtual is a comprehensive assessment of OneSource Virtual’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of OneSource Virtual’s Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

OneSource Virtual (OSV), founded in 2008 and headquartered in Dallas, TX, is a privately-held Workday-focused service provider offering HCM, Payroll, and F&A services on the Workday platform. It is a Workday dedicated service business with 14 years of experience, ~850 clients, and is supported by ~800 employees.

OSV focuses on BPaaS services on the Workday platform. It has built tools to automate and simplify operations on a Workday platform, including its proprietary Atmosphere tool, which offers in-tenant features to support scale across clients.

OSV's core businesses (with an estimated share of revenue):

  • Payroll and HR Services: (where the U.S., Canada, and U.K. payrolls are typically serviced on the Workday platform and additional countries are supported through a partner network),  workforce administration, employee verification, garnishments, tax, benefits, and COBRA administration. In this business, all clients adopt payroll and/or tax services, and a subset adds HR services alongside (90%)
  • Finance and Accounting Service  (10%).

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