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Infosys - Quality Engineering

Vendor Analysis

by Dominique Raviart

published on Sep 24, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s Quality Engineering profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Infosys has renamed its testing practice Infosys Quality Engineering (IQE). The practice is a horizontal service line with P&L responsibility. It services Infosys' six main verticals: services, utilities, resources, and energy; communications, media, and technology; manufacturing, retail, CPG, and logistics; banking and financial services; healthcare and insurance; and life sciences.

IQE is an extensive practice within Infosys and had 29k career testers at the end of calendar year 2023. IQE's headcount does not include an additional 2k career testers working in other Infosys units.

IQE has ~550 clients. Major IQE clients include tier-one organizations: Proximus, ArcelorMittal, Arizona Public Service, Dow Jones, E.ON, Honda, Kraft Heinz, National Australia Bank (NAB), Telenet, Prime Therapeutics, and VodafoneZiggo.

An important element of the strategy of IQE is around vertical-specific offerings.

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