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Infosys - Smart IT Utilities Services

Vendor Analysis

by John Laherty

published on Jun 07, 2019

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Smart IT Utilities Services.

Who is this Report for:

NelsonHall’s Smart IT Utilities Services Vendor Assessment for Infosys is a comprehensive assessment of Infosys’ smart IT utilities services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for smart IT utility services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in smart IT utility services.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ smart IT utilities service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

Infosys' offerings for the utility industry are based on three core areas:

  • Artificial Intelligence (AI)-powered core: utilizes data, predictive analytics, and machine learning to distill actionable insights for uninterrupted service
  • Agile digital at scale: creates an ‘as-a-service’ ecosystem with APIs to support cloud-hosted applications, Industrial Internet of Things (IIoT), and enterprise mobility
  • Always-on learning: training key stakeholders in new technologies to engage customers, rationalize cost of service, and prevent outages.

Table of contents:

Table of contents:

  • Background
  • Revenue Summary
  • Key Offerings
  • Digital Customer Service
  • Digital Grid & Assets
  • Digital Enterprise & Workforce
  • Digital Operations & Energy Supply
  • Delivery Capability and Partnerships
  • Resources
  • Partners
  • Target Markets
  • Strategy
  • Strengths and Challenges
  • Strengths
  • Challenges
  • Outlook

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