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Next Generation Benefits Administration in North America: Benefits Optimization

Market Analysis

by John Willmott

published on Oct 09, 2019

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Report Overview:

NelsonHall's market analysis of Next Generation Benefits Administration in North America consists of 75 pages.

Who is this Report for:

NelsonHall’s “Next Generation Benefits Administration in North America: Benefits Optimization” report is a comprehensive market assessment report designed for:

  • Sourcing managers and operations executives investigating developments within the benefits administration market
  • Vendor marketing, sales and business managers developing strategies to target service opportunities within the benefits administration market
  • Financial analysts and investors specializing in the business process and operations transformation services sector.

Scope of this Report:

The report analyzes the North American market for benefits administration and addresses the following questions:

  • What is the shape of the current and future market for benefits administration?
  • What is the size and growth of the benefits administration market?
  • What are the major operational challenges faced within benefits administration?
  • How are customer requirements for benefits administration changing?
  • What benefits are being sought and achieved from benefits administration services?
  • Who are the leading vendors in this market and what are their market shares?
  • How are vendor offerings and delivery capabilities changing to meet emerging market needs?
  • What are the critical success factors in this market?

Key Findings & Highlights:

NelsonHall's market analysis of Next Generation Benefits Administration in North America; Benefits Optimization consists of 75 pages.

The market for benefits administration is changing markedly, driven by a number of trends. These include needs for:

  • Modernization of benefits administration technology
  • Continuing emphasis on enhancing the participant experience
  • Enhanced support for participant plan selection and decision-making
  • The ability to offer an increased range of benefits across health, wealth and welfare
  • The ability to identify the most appropriate and cost-effective treatments
  • Reducing the participant and plan sponsor effort in benefit selection and administration.

Table of contents:

Table of contents:

  • 0. Introduction
  • 1. Changing Shape of Benefits Administration
  • 2. Customer Requirements
  • 3. Market Size and Growth
  • 4. Vendor Market Shares
  • 5. Vendor Offerings
  • 6. Vendor Targeting
  • 7. Delivery Capabilities
  • 8. Vendor Success Factors
  • Appendix I: Vendors Researched for Analysis
  • Appendix II: Vendor Capabilities

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