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Genpact- Healthcare Payer BPS

Vendor Analysis

by Ashley Singleton

published on Apr 07, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in healthcare payer BPS managing effectiveness services.

Who is this Report for:

NelsonHall’s healthcare payer BPS managing effectiveness profile on Genpact is a comprehensive assessment of Genpact’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and healthcare payer BPS effectiveness services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the healthcare payer BPS sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact’s healthcare payer BPS managing effectiveness services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery locations. 

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Genpact’s offerings and capabilities in healthcare payer BPS managing effectiveness services.

Genpact supports healthcare payer BPS effectiveness services through digital solutions, and consultative and BPO services in plan design/setup, customer service administration, enrollment, billing/collection, claims administration, provider administration and network management, and care management. Through its recent acquisitions of Endeavor, Right Point, and Something Digital, Genpact is developing proprietary applications and supporting client-specific developments. These digital solutions are provided to clients as part of process redesign and operational transformation and integrated into third-party platforms. Genpact’s solutions utilize AI, ML, analytics, and RPA.

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