Vendor Analysis
published on Oct 18, 2013
Report Overview:
This NelsonHall vendor assessment analyzes EXL's offerings and capabilities in the P&C insurance sector.
EXL is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's P&C Insurance BPO profile on EXL Service ('EXL') is a comprehensive assessment of EXL's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of P&C insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
Scope of this Report:
The report provides a comprehensive and objective analysis of EXL's P&C insurance BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
EXL Service ('EXL') is a BPO company, headquartered in New York City. Established in 1999, the company was acquired by its client, insurance firm Conseco in 2001, and was later bought out in November 2002 by Oak Hill Capital Partners, Financial Technology Ventures and senior members of EXL management.