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EXL - Property & Casualty Operation Transformation

Vendor Analysis

by NelsonHall Analyst

published on Jun 13, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes EXL's offerings and capabilities in property and casualty services.

Who is this Report for:

NelsonHall's property & casualty operations transformation profile on EXL is a comprehensive assessment of EXL’s P&C BPS and transformation offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of P&C BPS and transformation services and identifying vendor suitability for finance & accounting related RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the business services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of EXL’s property & casualty operations transformation services offerings and capabilities, and market and financial strengths, including:

  • Identification of EXL’s strategy, emphasis, and new developments
  • Analysis of EXL’s strengths, weaknesses, and outlook
  • Revenue breakdowns
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including key partnerships.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes EXL’s offerings and capabilities in property & casualty operations transformation.

EXL began offering service delivery to property and casualty carriers in 2000, developing and skilling its workforce to provide advisory and Lean Six Sigma-driven process redesign services. EXL subsequently developed digital solutions focused on automation and analytics for property and casualty carriers, expanding its partner ecosystem of technology firms and academic institutions.

EXL offers advisory, service support, and digital solutions to bring efficiencies across the property and casualty insurance value chain, including new business setup, marketing and acquisition, customer service administration, broker management, and claims administration.

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