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Wipro - Healthcare Payer BPS 2023

Vendor Analysis

by John Willmott

published on Jan 18, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Wipro's offerings and capabilities in healthcare payer business process services

Who is this Report for:

NelsonHall’s Healthcare Payer BPS profile on Wipro is a comprehensive assessment of Wipro’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer BPS and transformation services and identifying vendor suitability for healthcare payer-related RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the healthcare payer sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Wipro’s healthcare payer BPS and operational transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Wipro’s offerings and capabilities in healthcare payer BPS and operational transformation.

Wipro offers services and solutions in plan design, enrollment and eligibility, billing and collections claims administration, member and provider administration, and care management. Wipro provides services and platforms in several engagement models, including SaaS and BPaaS.

Wipro acquired HealthPlan Services (HPS), a technology and BPaaS provider for U.S. health insurance payers, in 2016. The acquisition enhanced Wipro's technology portfolio in ACA enrollment and billing capabilities and added to its BPaaS offerings and ASO BPaaS capabilities.

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