Vendor Analysis
published on Sep 01, 2016
Report Overview:
This NelsonHall vendor assessment analyzes Fidelity's offerings and capabilities in Benefits Administration.
Who is this Report for:
NelsonHall’s Benefits Administration vendor assessment for Fidelity is a comprehensive assessment of Fidelity’s benefits administration offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the benefits administration sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Fidelity’s benefits administration offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Fidelity Investments (Fidelity) is a financial services corporation, providing benefits administration services through its Workplace Investing business.
Fidelity’s benefits administration offering includes DC administration, DB administration, stock plan administration, H&W administration, spending account administration, private healthcare exchange, retiree transition services.
Fidelity utilizes its proprietary technology to support its benefits administration offering, including NetBenefits for employees/participants and Plan Sponsor Webstation (PSW) for employers/plan sponsors.
In total, Fidelity has ~19,835 benefits administration clients, and serves ~24m participants.