Vendor Analysis
published on Oct 13, 2023
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Report Overview:
This NelsonHall assessment analyzes UST's offerings and capabilities in Advanced Digital Workplace Services
Who is this Report for:
NelsonHall’s digital workplace services profile on UST is a comprehensive assessment of UST’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of UST’s digital workplace services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
UST's digital workplace services are powered by its UST SmartOps AI-driven automation platform, which focuses on a user-centric approach with underlying SLAs and XLAs to drive user experience.