Vendor Analysis
published on Mar 21, 2016
Report Overview:
This NelsonHall vendor assessment analyzes TCS’ offerings and capabilities in the life, annuities and pensions BPS sector.
TCS’s is one of a number of BPS vendors analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall’s Life, annuities and pensions BPS profile on TCS is a comprehensive assessment of TCS’ offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Life, annuities and pensions BPS services and identifying vendor suitability for life, annuities and pensions BPS RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of TCS’ life, annuities and pensions BPS offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Tata Consultancy Services Ltd. (TCS) is a tier one BPO player, founded in 1968 and headquartered in Mumbai, India. TCS entered the U.K. life, annuities and pensions (LA&P) BPO market in 2005, by winning an $847m contract with Pearl Assurance Group (currently known as the Phoenix Group).