Vendor Analysis
published on Apr 17, 2014
Report Overview:
This NelsonHall vendor assessment analyzes MphasiS' offerings and capabilities in the auto insurance sector.
MphasiS is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's Auto Insurance BPO profile on MphasiS is a comprehensive assessment of MphsiS' offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of MphasiS' auto insurance BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
MphasiS is a Bangalore-headquartered IT and BPO services company in which the former EDS acquired a majority stake in 2006, two years before it was itself acquired by HP. Today, HP owns 60.5% of MphasiS.
MphasiS entered the auto insurance BPO market in 2002/2003, when another BPO engagement evolved into an auto insurance outsource.