Vendor Analysis
published on May 06, 2014
Report Overview:
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in the auto insurance sector.
Genpact is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.
Who is this Report for:
NelsonHall's Auto Insurance BPO profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact's auto insurance BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
Genpact's first P&C BPO engagements (during the early 90s) were two GE subsidiaries: one self-insured and one for commercial auto insurance; both were later bought out by SwissRe.
Genpact supports all lines of P&C BPO, and since its IPO it has expanded its P&C BPO business with non-GE organizations.