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Impact of COVID-19 on Healthcare Provider and Health, P&C and L&A Insurance Sectors

Market Analysis

by Sven Lohse

published on Apr 02, 2020

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Report Overview:

NelsonHall’s analysis of the Impact of COVID-19 on Impact of COVID-19 on Healthcare Provider and Health, P&C and L&A Insurance Sectors consists of 10-pages. The report focuses on the impact of COVID-19 on Impact of COVID-19 on Healthcare Provider and Health, P&C and L&A Insurance Sectors globally.

Who is this Report for:

NelsonHall’s “Impact of COVID-19 on the Healthcare Provider and Health, P&C and L&A Insurance Sectors” report is a summary of the likely impacts of the crisis on four verticals for:

  • Vendor marketing, sales and business managers wishing to understand the impact of COVID-19 on enterprise financials and digital IT and operations transformation and BPS activity
  • Enterprises interested in understanding the impact of COVID-19 on their peers
  • Financial analysts and investors specializing in the services sector, looking to understand the impact of COVID-19 on IT and BPS services.

Scope of this Report:

The analysis for each vertical is broken down in the following categories:

  • Impact on Growth
  • Actions Being Taken on Growth
  • Budget Implications
  • Operational Impact
  • Immediate Impact on BPO Market.

Key Findings & Highlights:

Across these verticals we expect that the COVID-19 crisis will likely:

  • Place immediate strain on healthcare provider enterprises, with second-order effects on healthcare payer, P&C and L&A enterprises
  • Accelerate market acceptance of – and investment in – agile digital transformation
  • Accelerate the decline of dated functions such as paper-printing and mailroom capabilities
  • Reemphasize the need for insurance carriers to rely on operational / underwriting income rather than investment income
  • Modify expectations about how people work and collaborate, with wide-spread acceptance of work-from-home arrangements and accelerated spending on IT that supports these changes
  • Shift demands for BPO services as discussed below.

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