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NEAT reports results:
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CWS & MSP 2022
Nov 28, 2022 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering contingent workforce services (CWS) and managed service program (MSP) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in services procurement/SOW, technology innovation, services innovation, and geographic footprint & scalability. Vendors evaluated for this NEAT are: CXC Global, Hudson RPO, Lorien, Magnit, Page Outsourcing, Pontoon, Randstad Sourceright, Resource Solutions, Resourgenix, Sanderson, Talent Solutions TAPFIN, talentCRU, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in Startups & Emerging Brands 2022
Nov 15, 2022 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services for startup companies and emerging brands. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Concentrix, Majorel, Movate, Sitel, TaskUs, Tech Mahindra, Teleperformance, Transcom, and Webhelp. To find out more, contact Guy Saunders at [email protected].[read more] -
Cyber Resiliency Services 2022
Nov 01, 2022 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cyber resiliency services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cyber consulting & strategy construction, incident response & backup services, and managed cyber security services. Vendors evaluated for this NEAT are Atos, DXC Technology, IBM, Kyndryl, Mphasis, Sopra Steria, Tata Communications, TCS, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Salesforce Services 2022
Sep 20, 2022 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in Experience Cloud Services, Field Services, Commerce Cloud Services, Marketing Cloud Services, Revenue Cloud Services, MuleSoft Services, and Vlocity Services. Vendors evaluated for this NEAT are: Accenture, Apexon (formerly Infostretch), Capgemini, CGI, Coforge, Cognizant, Deloitte Consulting, EPAM Systems, Grazitti Interactive, IBM, Infosys, Mindtree, NTT DATA, Persistent, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Payroll Services 2022
Sep 13, 2022 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with comprehensive payroll capability, digital payroll capability, and multi-country payroll capability. Vendors evaluated for this NEAT are: activpayroll, ADP, Alight Solutions, Ascent HR, BDO, CloudPay, Conduent, EY, Immedis, Infosys, isolved, Mercans, Neeyamo, OneSource Virtual, Papaya Global, Paychex, PayGroup, Payslip, Payzaar, Ramco Systems, Safeguard Global, SD Worx, TMF Group, and UKG. To find out more, contact Guy Saunders at [email protected].[read more] -
New World Workforce Management 2022
Sep 06, 2022 by DeeAnna WarringtonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering workforce management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on cost value, employee engagement, IoT, and multi-country delivery. Vendors evaluated for this NEAT are: ADP, Infor, Quinyx, SD Worx, Shiftboard, TCP Software, UKG, and WorkForce Software. To find out more, contact Guy Saunders at [email protected].[read more] -
Mortgage & Loan Services 2022
Aug 09, 2022 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering mortgage & loan services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in managed services/BPS, professional services, and support for new digital banking models. Vendors evaluated for this NEAT are: Capgemini, Capita, Coforge, Cognizant, DXC Technology, EXL, Fidelity Information Services, Firstsource, Happiest Minds, Infosys, Mindtree, Mphasis, Sopra Steria, Sutherland, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Supply Chain Transformation 2022
Aug 04, 2022 by Alisa SamoylovaThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering supply chain transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated for this NEAT are: Capgemini, Exertis, GEP, Infosys, TCS, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
End-to-End Cloud Infrastructure Management Services 2022
Jul 26, 2022 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering end-to-end cloud infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capabilities around cloud management, cloud orchestration, Microsoft Azure, and AWS. Vendors evaluated for this NEAT are: Atos, Capgemini, Coforge, CSS Corp, DXC Technology, Infosys, Kyndryl, LTI, Mindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Trianz, Unisys, UnitedLayer, and UST. To find out more, contact Guy Saunders at [email protected].[read more] -
Global EoR Services 2022
Jul 19, 2022 by Jeanine Crane-ThompsonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering global EOR services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and in terms of their underlying technology. Vendors evaluated for this NEAT are: Acumen International, Atlas, CXC Global, Globalization Partners, Mauve Group, Mercans, Neeyamo, Omnipresent, Papaya Global, Remote, Safeguard Global, and Velocity Global. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2022
May 31, 2022 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner experience, service innovation, technology innovation, geographic footprint & scalability, and digital learning transformation. Vendors evaluated for this NEAT are: Aptara, Capgemini, Conduent, G-Cube, IBM, InfoPro Learning, Infosys, LTG, NIIT, Seertech, Tesseract Learning, UpsideLMS, and Vertex Professional Services. To find out more, contact Guy Saunders at [email protected].[read more] -
Next-Generation Benefits Administration 2022
Apr 12, 2022 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering benefits administration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on total benefits outsourcing (TBO), health & welfare benefits, enabling digital transformation, marketplace capability, and geographic reach. Vendors evaluated for this NEAT are: ADP, Alight Solutions, bswift, Conduent, Empyrean, LifeWorks, Mercer, and PlanSource. To find out more, contact Guy Saunders at [email protected].[read more] -
P&C Operations Transformation 2022
Mar 24, 2022 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering property & casualty (P&C) insurance operations transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in new business setup/underwriting, customer/distribution service administration, and claims administration. Vendors evaluated for this NEAT are: Cognizant, Concirrus, DXC Technology, EXL, Mphasis, TCS, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Quality Engineering 2022
Mar 01, 2022 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering quality engineering services (formerly referred to as software testing services). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific capability in application security testing, continuous testing, AI & cognitive testing, UX testing, and cloud migration testing. Vendors evaluated for this NEAT are: Amdocs, Atos, Capgemini, Cigniti, eInfochips, Expleo, Infosys, LTI, TCS, Tech Mahindra, TestingXperts, Trigent, ValueMomentum, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Operations Transformation 2022
Feb 10, 2022 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX operations transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Atento, Cognizant, Comdata, Concentrix, Conduent, CSS Corp, HGS, Sitel, Sutherland, Tech Mahindra, Teleperformance, TELUS International, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Banking 2022
Feb 08, 2022 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital banking services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in professional services, managed services/BPS, and support for new digital banking models. Vendors evaluated for this NEAT are: Accelirate, Capgemini, Coforge, Cognizant, Fidelity Information Services, Happiest Minds, Infostretch, Infosys, LTI, Mindtree, Quantiphi, Sopra Steria, TCS, UST, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Pharmaceuticals/Life Sciences Operational Transformation 2022
Feb 03, 2022 by Alisa SamoylovaThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering operational transformation services in the pharmaceuticals/life sciences sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in research & manufacturing support and in commercial operations & supply chain. Vendors evaluated are: Atos, Genpact, Infostretch, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
RPO & Total Talent 2021
Dec 16, 2021 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering recruitment process outsourcing (RPO) and total talent acquisition services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in technology/tools innovation, services innovation, geographic footprint & scalability, and taking clients on a TA transformation journey. Vendors evaluated for this NEAT are: AMS, ADP Employer Services, Avencia, Cielo, endevis, Engage2Excel, Hudson RPO, IBM, Lorien, NXTThing RPO, Page Outsourcing, PeopleScout, Pontoon, Resource Solutions, RPOne, Sanderson, Taggd, Talent Solutions RPO, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
Advanced Digital Workplace Services 2021
Dec 07, 2021 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering advanced digital workplace services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in build services, run services, and around Microsoft products. Vendors evaluated for this NEAT are: Atos, Capgemini, Cognizant, CompuCom, Computacenter, CSS Corp, DXC Technology, Fujitsu, Getronics, Infosys, LTI, Mindtree, Mphasis, NTT DATA, TCS, Tech Mahindra, T-Systems, Unisys, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Life, Annuities & Pension: Operational Transformation 2021
Nov 17, 2021 by Ashley SingletonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering life, annuities & pension services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the areas of new business setup/underwriting, customer/distribution service administration, benefit & fund management, life claims administration, and operations transformation. Vendors evaluated for this NEAT are: Atos, DXC Technology, EXL, Infosys, Kane Solutions, SE2, TCS, and WNS Global Services. To find out more, contact Guy Saunders at [email protected].[read more] -
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Blog post results:
NXTThing RPO: Balancing Human Interaction & Advanced Technology
Sep 25, 2024 by Jeanine Crane-Thompson[read more] 0 commentsAdvanced technologies such as GenAI, ML, and NLP continue gaining momentum, yielding greater efficiency and savings across all areas of talent acquisition (TA). Vendors are becoming more expert in applying these tools, improving TA outcomes and candidate experience, reducing candidate [...]
Advanced RPO Acquires Aspirant RPO to Expand Scope of Services
May 13, 2024 by Jeanine Crane-Thompson[read more] 0 commentsRecruitment process outsourcing provider Advanced RPO acquired Aspirant RPO, headquartered in Pittsburgh, PA, on May 1, 2024. Advanced RPO delivers full-cycle, project-based, custom, and high-volume RPO solutions to its clients across high-growth, mid-market, and enterprise sectors.[...]
Recruitment & Learning Trends, 2022
Jan 20, 2022 by Nikki Edwards[read more] 0 commentsHere I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services. Recruitment Trends Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rap[...]
2021: The Year of the Human Cloud
Oct 07, 2020 by Nikki Edwards[read more] 0 commentsQuarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile[...]
Digital Talent Acquisition Helps Survival in an Uncertain World of Work
Jul 23, 2020 by Nikki Edwards[read more] 0 commentsEveryone speculates as to what the long-term world of work could look like as we head into the second half of 2020 and beyond. But the reality is that we don’t really know how things will pan out. While organizations might be preparing for an uptick in hiring activity behind the [...]
Cielo: Reimagining & Redefining RPO
Oct 29, 2019 by Nikki Edwards[read more] 0 commentsThe pace of change in RPO and contingent worker outsourcing has been unprecedented in recent years due to technological advancements and the range of services expected by buyside organizations. Cielo recently organized a customer and analyst day to explore what talent acquisition (TA) [...]
Korn Ferry’s Spotlight on Talent Advisory
Jul 03, 2019 by Gary Bragar[read more] 0 commentsI recently attended Korn Ferry’s RPO Client Advisory Forum, which was all about talent management. The theme was ‘unplugged’ and featured frank discussions about the RPO industry, including the challenges faced by the clients and service providers who attended from ev[...]
PeopleScout: Improving Employer Branding, Driving Global Growth
Jun 20, 2019 by Gary Bragar[read more] 0 commentsLast week I attended PeopleScout’s annual client NEXT Talent Summit 2019. In the keynote address, President Taryn Owen noted that this event marked one year since its acquisition of TMP to strengthen its global RPO and talent advisory capabilities. TMP, which operated in the U.K.[...]
ADP’s Latest Workplace Innovations
Apr 10, 2019 by Gary Bragar[read more] 0 commentsADP held its 26th annual Meeting of the Minds (MOTM) client conference recently, celebrating its 70 years in business. ADP is helping change the way employees work by continuously introducing new and enhanced products and services, and here I focus on three key areas: mobile, how pay i[...]
AGS Takes QUANTUM Leap in the Workforce Acquisition Framework Space
Oct 16, 2018 by Nikki Edwards[read more] 0 commentsEarlier this month, Allegis Global Solutions (AGS) launched the QUANTUM Platform™ to the U.S. market. QUANTUM is a workforce acquisition (WA) framework comprising a total talent strategy, a sourcing methodology, and a technology platform all in one. 18 months in the making,[...]
Cielo: Latest Developments & RPO Growth in Latin America
Oct 04, 2018 by Gary Bragar[read more] 0 commentsLast week, I attended Cielo’s annual analyst event, held at its service center in Buenos Aires, Argentina. Here I round up the latest high-level developments at the RPO vendor, then take a closer look at its Latin American business. Latest developments & 2020 roadmap Ci[...]
Advances in HR Tech: The View from The Strip
Sep 19, 2018 by Elizabeth Rennie[read more] 1 commentsThis past week, I attended two HR events at opposite ends of the Las Vegas strip: HR Technology conference and SuccessFactors’ SuccessConnect client event. Together, they attracted ~14k HR leaders, practitioners, vendors, analysts, thought leaders, and clients, and had the common[...]
The Growth of AMS’ Cleveland Global Client Service Center
Jul 03, 2018 by Gary Bragar[read more] 0 commentsLast week, I visited the recruitment and talent management vendor Alexander Mann Solutions’ Global Client Service Center (GCSC) in Cleveland. Here I take a quick look at the growth of the operation and at recent initiatives. Cleveland as a location Alexander Mann Solutions [...]
PeopleScout Continues Global Expansion with Acquisition of TMP Holdings
Jun 21, 2018 by Gary Bragar[read more] 0 commentsAt its recent Talent Summit, PeopleScout announced the expansion of its service centers in the U.S., Canada, Europe, and Asia Pacific, plus the acquisition of TMP Holdings, a provider of employer branding and RPO services operating in the U.K. via Yocto, the RPO division of TMP Worldwi[...]
Talent Disruption: What’s Next?
Jun 15, 2018 by Gary Bragar[read more] 0 commentsLast week, I attended and presented at Futurestep’s second annual client event, themed Talent Disruption: What’s Next? with clients attending from Asia Pacific, Europe and North America. Below is a round-up of the event’s main talking points. Key talent acquisition[...]
Meet Ari & Mya, the Talent Acquisition Virtual Assistants
May 31, 2018 by Nikki Edwards[read more] 0 commentsWith increasing pressure on organizations to find the best hires, talent acquisition (TA) teams are continuing to grow. And as more Gen Zs are joining the workforce for the first time, so too are the latest generation of virtual assistants or chatbots. Here I look at the early careers and future[...]
Why Digital Onboarding is Essential
Apr 27, 2018 by Nikki Edwards[read more] 0 commentsIs your organization already struggling to find the best talent? If so, put yourself in the shoes of a candidate for a moment. Take a look at your organization’s employer branding on your website and social media pages. Do you think candidates would be impressed? Hopefully yes, b[...]
The Impact of VR & Gamification on Candidate Assessment
Mar 28, 2018 by Nikki Edwards[read more] 0 commentsOne of the things that was very clear from my visit to the UNLEASH HR industry event in London last week was that virtual reality and other interactive tech has arrived in the talent acquisition space in a big way. Here I look specifically at examples of how VR and gamification are hav[...]
ADP’s Spotlight on Engagement & Retention
Mar 23, 2018 by Gary Bragar[read more] 0 commentsAt ADP’s annual Meeting of the Minds client event this past week, what caught my attention most were the initiatives geared towards improving employee engagement/satisfaction and retention. Clearly, ADP has identified these areas as key, with its own research institute finding th[...]
Candidate Focus: RPO Vendors Can Up Their Game
Mar 12, 2018 by Gary Bragar[read more] 0 commentsNelsonHall recently published its Next Generation RPO market analysis and NEAT vendor assessment, as part of which we interviewed the clients of 20 RPO vendors across North America, Europe, and Asia Pacific to ascertain their expectations and satisfaction levels across a range of >40 recruitment [...]
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