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Cloud HR Transformation Services

Market Analysis

by Elizabeth Rennie

published on Aug 03, 2020

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Report Overview:

NelsonHall’s market analysis of the Cloud HR Transformation Service market  consists of 57-pages.

Who is this Report for:

NelsonHall’s Cloud HR Transformation Services report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the Cloud HR Transformation Service market 
  • Vendor marketing, sales and business managers developing strategies to target HR cloud service opportunities
  • Financial analysts and investors specializing in the Cloud HR Transformation Service market .

Scope of this Report:

The report analyzes the worldwide market for Cloud HR Transformation Services and addresses the following questions:

  • What is the market size and projected growth by geography?
  • What is the profile of activity in the Cloud HR Transformation Services market by industry sector?
  • What are the top drivers for adoption of Cloud HR Transformation Services?
  • What are the benefits currently achieved by users of Cloud HR Transformation Services?
  • What factors are inhibiting user adoption of Cloud HR Transformation Services?
  • What pricing mechanisms are typically used within Cloud HR Transformation Services and how is this changing?
  • Who are the leading Cloud HR Transformation Services vendors globally and by geography?
  • What combination of services is typically provided within Cloud HR Transformation Services contracts and what new services are being added?
  • What is the current pattern of delivery location used for Cloud HR Transformation Services and how is this changing?
  • What are the challenges and success factors within Cloud HR Transformation Services?

 

 

Key Findings & Highlights:

NelsonHall’s market analysis of the Cloud HR Transformation Service market  consists of 57-pages. The report focuses on multi-year contracts, as opposed to pure systems integration activity.

Cloud HR Transformation Services are adjusting to a FluidWorkLife era - defined by greater people engagement to support fluid individual work and homelife needs in a consumer like way, whilst addressing higher speed digital deployment through improved use of automation and technology to better manage the speed of business change and industry consolidation.

Key industry market developments include:

  • In 2019, the global cloud HR transformation services market was estimated at $5.4bn, and grew  ~12.4% y/y, where supporting growth and improved employee experience was the primary driver. The wider MPHRO market in comparison experienced ~2% growth, where all growth can be attributed to Cloud HR services, organizations are no longer outsourcing services on on-premise platforms
  • Over half of the Cloud HR Transformation Service market comprises payroll-related revenues that are bundled into HR service contracts. HR services bundled with HR Transformations are typically only one or two service towers, most commonly payroll and time
  • In Q2 2020 the COVID19 pandemic postponed a number of large new sales and delayed signings. However, projects already underway mostly continued, albeit with remote working
  • Providers that offer global services have a technology agnostic approach. Vendors that have a technology preference tend to have a regional HR service focus. Prospects are selecting cloud HR transformation services vendors primarily based on their technical proficiency with the desired cloud technology
  • A significant vendor consolidation occurred in 2019 with Alight Solutions acquiring NGA HR.  2019-Q2 2020 was also a period of change in leadership across the industry, many new CEO’s and leadership teams were appointed across vendors including Alight Solutions, Conduent, Capita, SD Worx and Capgemini.

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