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Zensar Technologies - Cognitive IT Infrastructure Management

Vendor Analysis

by John Laherty

published on Jun 25, 2018

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Report Overview:

This NelsonHall assessment analyzes Zensar Technologies' offerings and capabilities in Cognitive IT Infrastructure Management.

Who is this Report for:

NelsonHall’s Cognitive IT Infrastructure Management Services Vendor Assessment for Zensar is a comprehensive assessment of Zensar’s cognitive IT infrastructure management services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for cognitive IT infrastructure management services
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in cognitive IT infrastructure management services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Zensar’s cognitive IT infrastructure management service offerings, capabilities and market and financial strength, including:

  • Analysis of the company’s offerings and key service components
  • Revenue estimates
  • Identification of the company’s strategy, emphasis and new developments
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s strengths, weaknesses and outlook.

Key Findings & Highlights:

For CY 2017, NelsonHall estimates that Zensar’s revenues were ~$468m. NelsonHall estimates that ~20% (~$94m) of these revenues are for IT infrastructure management services, and of these ~20% are associated with cognitive IT infrastructure management services (~$19m).

In late 2016 Zensar Technologies introduced its cognitive IT infrastructure IP ‘The Vinci™,’ an infrastructure management services platform, driven by automation, autonomics and orchestration utilizing predictive analytics and machine learning. Zensar highlights The Vinci capability across 3 P’s (Proactive, Predictive and Preventative), with a real-time dashboard to track both business and operational metrics. The Vinci is integrated with Zensar’s K.O.S.H framework (Knowledge Orchestrated Systemic Healing repository).

Zensar also provides cognitive chatbots across the service desk through utilization of The Vinci infrastructure managed services platform.

Table of contents:

Table of contents:

  • Introduction
  • Corporate Overview
  • Cognitive IT Infrastructure Management
  • Revenue Summary
  • Offerings and Capabilities
  • Cloud & Infrastructure Services
  • The Vinci™
  • Unified IT
  • Intelligent Command Center
  • Service Desk
  • Digital Workplace
  • Delivery Network
  • Resources
  • Delivery Locations
  • Partners
  • Client Examples
  • Strengths & Challenges
  • Strengths
  • Challenges
  • Strategy

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