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Mercans - Payroll Services 2022

Vendor Analysis

by Elizabeth Rennie

published on Aug 31, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Mercans' offerings and capabilities in Payroll Services.

Who is this Report for:

This profile is a comprehensive assessment of Mercans’ Payroll Services offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Mercans’ Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Mercans is a technology-enabled payroll and managed payroll service provider. The company was founded in 2003 to address gaps in multi-country payroll services across the globe.  In 2004, the company opened its office in Dubai to support Middle East expansions; later, in 2009, it expanded its operations to Latin America.

Mercans service lines include:

  • Employer of Record
  • Global Payroll Managed Services
  • Software-as-a-Service for Payroll and HR Management: HR Blizz and Mesaar (Recruitment)
  • Global Mobility & Talent Management: recruit and supervise personnel worldwide
  • BPO Services including:
    • Business set-up and logistics, including office spaces rental, bank formalities, activity licensing, HR and payroll, transportation; and, obviously, total compliance with local tax & legal requirements
    • Administrative tasks and paperwork related to relocation, and immigration procedures, including visas and work permits for expatriates
    • Front-Office: From government relations to accounting, secretarial and administrative services, and customer relationships management (CRM)
  • Advisory & Compliance.

Since its inception, Mercans has developed proprietary tools and has two proprietary platforms, HR Blizz and Mesaar, which it uses across the delivery of all its services. Across all these lines of business, Mercans supports ~8,000 clients in ~160 countries. The company focuses on the minimal use of subcontractors and third-party providers. It has ~850 employees.

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