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Infosys - Payroll Services 2022

Vendor Analysis

by Elizabeth Rennie

published on Sep 08, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Payroll Services.

Who is this Report for:

This profile is a comprehensive assessment of Infosys' Payroll Services offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Payroll Services and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Payroll Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ Payroll Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Infosys Limited is an Indian multinational provider of business consulting, information technology, and outsourcing services.

Infosys BPM (re-branded in 2002 from Infosys BPO) is the Infosys business process management subsidiary, providing end-to-end transformation services globally.  Infosys BPM offers HR services across ten areas, including BPM Analytics, Digital Business Services, Business Transformation Services, and RPA.

Infosys Human Resources practice offers the following outsourcing services:

  • HR Consulting: Advisory services to help clients maximize HR operating model efficiency, including HR strategy and roadmap design, digital HR transformation, HRIT architectural services, HR process consulting, HR analytics and benchmarking, and maturity assessments
  • HR Technology: including HRIT strategy formulation, package evaluation, implementation and upgrade, custom development, deployment and rollout, system integration, production support, and Robotic Process Automation (RPA) and Artificial Intelligence (AI)/Machine Learning (ML) solutions.
  • HR outsourcing: multi-process HR services, including benefits, payroll, learning services, and recruitment.  
  • Infosys targets its payroll services to large, complex enterprise-sized firms seeking broad HR transformation through managed services and supports ~250k employees, producing ~8.4m pay slips annually across ~18 global payroll clients.

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