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Tech Mahindra - Transforming Financial Services with Cloud, SaaS, and BPaaS Services

Vendor Analysis

by Andy Efstathiou

published on Dec 09, 2022

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Report Overview:

This NelsonHall vendor assessment analyzes Tech Mahindra’s offerings and capabilities in Cloud, SaaS, and BPaaS services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming Financial Services with Cloud, SaaS, and BPaaS Services’ profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Cloud, SaaS, and BPaaS processes and identifying vendor suitability for Cloud, SaaS, and BPaaS services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Tech Mahindra’s BFS-focused Cloud, SaaS, and BPaaS service offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Tech Mahindra has worked with financial institutions for 20 years. It has 324 financial institutions as clients. It has built its cloud services over time by:

  • Developing proprietary IP focused on cloud migration and industry-specific processes (lending, payments, and wealth management)
  • Placing solutions on the hyperscaler marketplace to increase ease of access for clients 
  • Acquiring product vendors. Key acquisitions over the past several years include:
    • Digital On Us: a hybrid cloud and DevOps services provider
    • Brainscale: a cloud consulting firm specializing in cloud migrations, app innovation, cloud governance & security, and managed services
    • Momenton: a digital engineering and cloud-tech consultancy firm
    • Tenzing: an end-to-end tech consulting firm providing services such as business & IT strategy.

Tech Mahindra will continue to focus its efforts on cloud delivery services and will increasingly productize its offerings to facilitate rapid deployment and ease of change.

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