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WNS - Property and Casualty Operations Transformation

Vendor Analysis

by Bilal Chaudhry

published on Nov 21, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in Property and Casualty Operations Transformation

Who is this Report for:

NelsonHall’s P&C Operations Transformation profile on WNS is a comprehensive assessment of WNS‘ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of WNS and identifying vendor suitability for P&C Operations Transformation RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the P&C Operations Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of WNS‘ Property and Casualty Operations Transformation services. offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes WNS‘ offerings and capabilities in Property and Casualty Operations Transformation.

WNS is a global business process management company headquartered in Mumbai, India. It offers industry services across various domains, including BFSI, healthcare, life sciences, retail, consumer products, manufacturing, travel & hospitality, shipping & logistics, and professional services. Overall, WNS has over 600 clients globally with a net revenue of $1.16bn for FY 2023. WNS has ~60,000 employees and operates out of 67 delivery centers across North America, EMEA, and APAC regions.

WNS' insurance business covers the end-to-end insurance value chain for life, annuity and general insurers, brokers, loss adjusters, syndicates and managing general agents (“MGAs”) in the Lloyd’s of London market space. The insurance vertical globally accounts for ~23% of WNS' total revenue.

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