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Infosys - Transforming the Banking Industry with ESG Services

Vendor Analysis

by Andy Efstathiou

published on Dec 04, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in ESG services for the banking and financial services sector

Who is this Report for:

NelsonHall’s ‘Transforming the Banking Industry with ESG Services’ profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities for the BFS sector, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of ESG services and identifying vendor suitability for ESG services in banking RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys’ BFS-focused ESG service offerings and capabilities and market and financial strength, including:

  • Identification of the company’s strategy, eInfosys, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and Infosys service components
  • Analysis of the company’s delivery organization including the location of delivery centers.

Key Findings & Highlights:

Infosys began its ESG work in 2008, tracking and reporting carbon emissions for the energy and transportation (primarily airline) industries. Infosys started its ESG services for the BFS industries soon after. BFS is the most extensive industry practice at Infosys, accounting for 30% of revenues. It delivers various services to the BFS industries covering environmental, social, and governance.

Infosys has an internal ESG program and achieved carbon neutrality in 2020, 30 years before the Paris Agreement timeline and ten years before Infosys had promised.

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