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Genpact - Property and Casualty Operations Transformation

Vendor Analysis

by Bilal Chaudhry

published on Dec 09, 2023

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in Property and Casualty Operations Transformation

Who is this Report for:

NelsonHall’s P&C Operations Transformation profile on Genpact is a comprehensive assessment of Genpact‘s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Genpact and identifying vendor suitability for P&C Operations Transformation RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the P&C Operations Transformation sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact‘s P&C Operations Transformation offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Genpact is a global business process management and technology company headquartered in New York, NY, U.S. Genpact offers industry services across various domains, including insurance, banking, capital markets, consumer goods and retail, healthcare, and life sciences, high-tech, manufacturing, media, publishing, and entertainment, private equity, software, and digital platforms. Overall, Genpact has ~800 clients globally with a net revenue of ~$4.37bn for FY 2022. Genpact has ~115,000 employees and operates out of ~100 delivery centers across North America, EMEA, APAC, and LATAM regions.

Genpact's P&C insurance business covers personal, commercial, specialty, and Lloyd’s of London. NelsonHall estimates that the P&C insurance space globally accounts for ~5% of Genpact’s total revenue, and P&C BPO services account for ~1% of overall revenue.

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