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Alight Solutions - Benefits Administration

Vendor Analysis

by NelsonHall Analyst

published on Jan 16, 2018

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Report Overview:

This NelsonHall vendor assessment analyzes Alight Solutions' capabilities and offerings in benefits administration.

Who is this Report for:

NelsonHall’s benefits administration vendor assessment for Alight Solutions (Alight) is a comprehensive assessment of Alight’s benefits administration services offering and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of benefits administration and identifying vendor suitability for benefits administration RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the benefits administration sector. 


Scope of this Report:

The report provides a comprehensive and objective analysis of Alight’s benefits administration offering, capabilities, and market and financial strength, including: 

  • Identification of the company’s strategy, emphasis, and new developments 
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location  of delivery locations. 

Key Findings & Highlights:

Alight is a technology-enabled provider of benefits administration and cloud based HR services, created in May 2017 following the purchase of  Aon’s outsourcing segment by Blackstone.

Alight’s benefits administration services offering includes DB  administration, DC administration, H&W administration (including COBRA administration and ACA services), reimbursement account administration, advocacy services, private exchange administration, and dependent verification services.  

Alight serves ~25m participants. 

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