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Ultimate Software - Next Generation HCM Technology

Vendor Analysis

by Elizabeth Rennie

published on Apr 11, 2018

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Report Overview:

This NelsonHall assessment analyzes Ultimate Software's offerings and capabilities in next generation HCM technology.

Who is this Report for:

NelsonHall’s HCM Technology Vendor Assessment for Ultimate Software is a comprehensive assessment of Ultimate Software’s HCM platform offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of HCM technology and identifying vendor suitability for HCM technology RFPs 
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers 
  • Financial analysts and investors specializing in the HR Technology sector 
  • HR and payroll decision makers.


Scope of this Report:

The report provides a comprehensive and objective analysis of Ultimate  Software’s Next Generation HCM Technology offering, capabilities, and market and financial strength, including:  

  • Identification of the company’s strategy, emphasis, and new developments  
  • Analysis of the company’s strengths, weaknesses, and outlook  
  • Revenue estimates  
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts  
  • Analysis of the company’s offerings and key service components  
  • Analysis of the company’s delivery organization including the location of delivery locations.  

Key Findings & Highlights:

The Ultimate Software Group, Inc., headquartered in Weston, Florida, is a provider of cloud based HR software, delivered through a SaaS (software as a service) model. 

Ultimate Software's UltiPro HCM offering provides the following modules and features:

  • Core HR 
  • Payroll 
  • Benefits 
  • Reporting and Analytics 
  • Compensation 
  • Learning  
  • Onboarding 
  • Recruiting 
  • Workforce Management 
  • Talent Management 
  • Perception (employee engagement platform).

 UltiPro modules are sold separately but not as standalone (other than  UltiPro Perception), in that core HR must be in place to adopt other modules; minimum module requirements include:  

  • Core HR: including payroll, benefits, reporting and analytics  
  • Talent acquisition: recruiting and/or onboarding 
  • Workforce management: including workforce planning, time and attendance, and leave of absence 
  • Talent management: including performance management and succession management.  

Ultimate Software primarily targets small market (<500 employees) and middle market organizations (500 to 15k employees) headquartered in North America, with capability to support long tail multi-country locations.  

Approximately 12% of clients have global locations and employees across ~150 countries, ~99% are North America based, and 1% are EMEA based. 

While Ultimate Software does not go to market with industry-specific solutions, its platform is enabled with capabilities and features to support most industry-specific requirements. Top industry representation across its clients includes manufacturing, finance and insurance, technology, healthcare, business services, and retail. 

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