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DXC– Digital Bank Transformation

Vendor Analysis

by Andy Efstathiou

published on Nov 28, 2019

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Report Overview:

This NelsonHall assessment analyzes DXC's offerings and capabilities in Digital Bank Transformation. 

Who is this Report for:

NelsonHall’s Digital Banking Services Vendor Assessment for DXC is a comprehensive assessment of DXC’s Digital Banking Services offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of capital market process outsourcing and identifying vendor suitability for Digital Banking Services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Digital Banking services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

DXC began developing the capabilities to deliver digital services in 2014. Two areas needed to be developed to deliver these services:

  • Technology components and products: modularization of the core banking platform, which created the Celeriti platform. This allows DXC to implement relevant digital modules as clients require, regardless of the legacy platform the client uses while allowing for integration with fintech and other partners
  • Commercial structures: these include the ability to use alternative engagement pricing models, business models for cloud and X-as-a-service models, and partnerships (vendor ecosystems). The first client who benefited from the new commercial structures was a major U.S. bank in 2014, where DXC priced its service delivery based on a per account pricing system.

DXC’s first digital bank setup was with Atom Bank in 2016. Atom Bank was publicly launched in April 2016 in the U.K. The bank provides banking services through a smartphone app and has no physical presence. Users must use the smartphone application to bank. DXC enabled the bank to authenticate its users digitally using a phone. After that first service was enabled, DXC continues to deliver services to the client and has expanded the range of services it provides to them.

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