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Mindtree - Salesforce Services

Vendor Analysis

by Dominique Raviart

published on Sep 22, 2020

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Report Overview:

This NelsonHall assessment analyzes Mindtree's offerings and capabilities in Salesforce Services

Who is this Report for:

NelsonHall’s Salesforce services profile on Mindtree/Magnet360 is a comprehensive assessment of Mindtree’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and Salesforce and identifying vendor suitability for security services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Mindtree/Magnet360’s Salesforce service offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Mindtree/Magnet360’s offerings and capabilities in Salesforce services.

Mindtree acquired Magnet360 in H1 2016. Magnet360 was headquartered in Minneapolis, MN, and had offices in NYC, LA, and Chicago. The company was a Salesforce Platinum partner and had ~100 certified personnel at the acquisition and mostly serviced in the manufacturing, and life science and healthcare industries. It was founded in 2004, providing Salesforce CRM service and focusing on portals and UX/UI.

Mindtree merged Magnet360 with its own Salesforce practice, which addressed mostly retail & CPG clients. Mindtree has aligned its Salesforce capabilities around retail and CPG, life science and healthcare (service provider), BFSI (with a focus on insurance), and manufacturing (automotive and medical devices).

Mindtree has retained the Magnet360 brand for its client-facing activities.

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