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Infosys BPM - Learning Services

Vendor Analysis

by Nikki Edwards

published on Feb 02, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys BPM’s offerings and capabilities in Learning Services.

Who is this Report for:

NelsonHall’s Learning Services profile on Infosys BPM is a comprehensive assessment of Infosys BPM’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Learning Services and identifying vendor suitability for Learning Services RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Learning Services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys BPM’s Learning Services offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery structure, including the location of service delivery infrastructure.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Infosys BPM’s offerings and capabilities in Learning Services.

Established in 2002, Infosys BPM is the business process management subsidiary of Infosys that provides end-to-end transformative services for its clients worldwide. Learning and development outsourcing (Learning) is part of its Human Resources Outsourcing services business.

Infosys BPM provides content (predominantly digital), delivery, administration, tech, and consulting services. It has grown its AR/VR specialism and learning consulting services in 2020 (which Infosys BPM expects to continue growing in 2021).

Infosys Wingspan is Infosys BPM's next-generation Talent Transformation Platform, comprising LXP and LMS features. 2020 saw new features/functionality, and a robust roadmap is in place for 2021.

Infosys has developed an intelligent, collaboration, and engagement platform called Meridian (Live Enterprise Workplace Platform), available as a standalone product.

Also, Infosys BPM uses third-party technology.

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