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IBM GBS - Digital Manufacturing Services

Vendor Analysis

by Dominique Raviart

published on Jul 20, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes IBM GBS' offerings and capabilities in digital manufacturing services.

Who is this Report for:

NelsonHall's digital manufacturing services profile on IBM GBS is a comprehensive assessment of IBM GBS’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital, industrial IoT, and industrial IT services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector and examining growth areas within IT services.

Scope of this Report:

The report provides a comprehensive and objective analysis of IBM GBS’ digital manufacturing service offerings and capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes IBM GBS’ offerings and capabilities in digital manufacturing services.

IBM GBS highlights the IBM background in the manufacturing sector thanks to its high-tech background. The company still has manufacturing plants, where it deploys new technologies such as computer vision-based quality inspection for 30k electronic components. In line with its manufacturing presence, IBM also has invested in its supply chain, for instance, around truck routing optimization and track-and-trace. It spends annually approximately $6bn in supply chain and procurement.

As a result of this manufacturing background, IBM has developed internally IT applications, some of which have become software products, e.g., SiView, an MES mainly used by semiconductor and electronics firms in Japan, China, and Taiwan, expanding outside of the electronics industries. Also, with its Maximo software product, the company has a tier-one presence in enterprise asset management.

Note that software products such as Maximo are out of the scope of this study on digital manufacturing services.

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